Sjoerd Venema Email & Phone Number

Hoofddorp, Nh, Nl

Nederland

Independent IT Project Leader and ConsultantIn my role as an Independent IT Project Leader, I specialize in aligning technology solutions with business objectives by guiding complex projects from inception to successful completion. I work closely with stakeholders to assess system capabilities, define project scope, and oversee the execution of key initiatives, including infrastructure upgrades, security enhancements, and platform migrations.Key Responsibilities:• Leading cross-functional teams to deliver projects that enhance operational efficiency and support business growth.• Managing stakeholder relationships and ensuring that project deliverables meet business and technical requirements.• Coordinating the implementation of new technologies and systems, with a focus on maximizing performance and minimizing risk.Key Achievements:• Strategic Leadership: Directed the transition of client infrastructures to advanced-tier data centers in The Netherlands, significantly improving performance and reliability.• Digital Transformation: Led the development of an innovative online platform, Iwannadate, which was successfully acquired by Telegraaf Media Groep, showcasing my ability to drive projects with high impact.• Enhanced Security: Oversaw the deployment of tailored cybersecurity measures, including DDoS mitigation strategies using Sucuri and Cloudflare, to protect critical business operations.• Operational Continuity: Implemented robust business continuity plans for e-commerce clients, ensuring consistent service and rapid response to potential disruptions.• Cost Optimization: Managed a strategic shift from Dell to Supermicro servers, resulting in significant cost savings while maintaining high-performance standards.

Wyoming, United States

• Providing ICT consultancy, recruiting, and talent acquisition services.• Leading the development and implementation of scalable IT solutions.• Managing end-to-end recruitment processes to attract top IT talent.

Remote

As a Setter, I drive the top of the sales funnel by proactively generating new leads and opportunities. Leveraging proven prospecting strategies like cold calling, email campaigns, and online research, I identify and qualify potential customers aligned with our ideal client profile. My core responsibilities include conducting insightful needs analysis, building rapport with prospects, and piquing their interest in our solutions. I then seamlessly transition qualified, motivated leads to our closing sales team by scheduling product demos and presentations.Throughout the process, I collaborate closely with sales reps, maintain meticulous data in our CRM, and consistently meet or exceed activity targets. With a consultative approach and up-to-date product knowledge, I optimize the pipeline by nurturing promising opportunities from initial outreach to handoff.

Commenced a contractor role focused on upselling upgraded service bundles and packages to the existing customer base of major Dutch telecom provider VodafoneZiggo. Current responsibilities include:- Conducting outbound call campaigns to present upgraded offerings to customers- Focused on understanding each customer's unique needs through consultative conversations in order to recommend optimal internet, TV, mobile solutions- Providing consultative advice on optimal internet, TV, mobile solutions- Articulating product value propositions to maximize revenue opportunities- Leveraging CRM platforms and telephony tools to facilitate sales outreachCurrently undergoing comprehensive training on VodafoneZiggo's product catalog, sales methodologies, and delivering an exceptional customer experience. As a native Dutch speaker, I aim to apply my linguistic proficiency to build strong rapport.The role is initially centered on upselling premium upgrades, with additional responsibilities in client retention to be incorporated as experience grows.

Paramaribo, Suriname

At Maro General Service, a company dedicated to comprehensive security and IT services in Paramaribo, Suriname, I spearhead the development and implementation of security strategies that protect company assets, data, and personnel. My role encompasses conducting risk assessments, designing security policies, and overseeing the deployment of technological and physical security measures. My responsibilities are crucial in ensuring that the security infrastructure aligns with industry best practices and regulatory requirements, all while maintaining operational excellence and safeguarding the company’s assets.Key Achievements:✪ Security Infrastructure Overhaul: Led the integration of advanced camera systems, network setups, and alarm systems, significantly enhancing operational and security capabilities.✪ Risk Mitigation: Reduced security incidents by enforcing comprehensive policies and training programs, fostering a safer work environment and protecting critical assets.

Tallinn, Estland

At Dev2Work, I led the design, development, and management of complex e-commerce and database environments, overseeing both technical and creative project aspects. My leadership role included managing hosting and data center operations, enhancing infrastructure robustness and scalability. I guided a diverse team of developers, technical personnel, and designers, integrating Agile methodologies to streamline processes and foster a culture of continuous improvement. This approach not only accelerated project delivery but also boosted client satisfaction by delivering customized, scalable solutions that effectively met dynamic market needs.Achievements:✪ Industry Trustworthiness: Built and maintained a reputation of reliability and excellence, significantly enhancing customer satisfaction and repeat business.✪ Customer Success Management: Delivered solutions that empowered businesses to excel in the competitive online marketplace, resulting in measurable growth in client business capabilities.

Paramaribo, Suriname

As the Director at INPROSER N.V, a key security services provider in Suriname, I led strategic planning and operational execution, significantly enhancing company processes and security protocols. My role involved overseeing the implementation of state-of-the-art security technologies, developing robust policies, and driving continuous improvement to ensure top-tier service delivery. By restructuring operations and fostering a collaborative environment, I improved efficiency and elevated safety standards, thus supporting INPROSER N.V's commitment to excellence and its position as a leader in the security industry.Key Achievements:✪ Operational Excellence: Engineered a strategic overhaul of operational processes, leading to a more efficient resource allocation and streamlined workflows, which boosted productivity and aligned operations with strategic business goals.✪ Enhanced Security Measures: Developed and enforced stringent security policies and protocols, raising the safety standards across the company and ensuring compliance with the latest industry best practices.✪ Leadership and Growth: Collaboratively guided the company's growth and strategic initiatives, strengthening INPROSER N.V's market presence and reinforcing its reputation as a top security service provider.

Amsterdam Area, Netherlands

In my role as Co-owner of Taxidirekt in Amsterdam, The Netherlands, I oversaw the strategic and operational leadership of the company, challenging the long-standing monopoly in the local taxi market. My responsibilities included coordinating with taxi companies, managing stakeholder relations, and spearheading initiatives to improve service delivery. This role demanded acute business acumen and strategic marketing to enhance our market presence and drive growth.Achievements:Market Growth: Successfully disrupted the local market by capturing a significant share, which diversified customer options and introduced competitive pricing and superior service quality.Operational Excellence: Streamlined operations and improved financial performance through strategic partnerships and process improvements, significantly enhancing customer satisfaction and business profitability.

As a System Administration Specialist at Riagg, I was entrusted with maintaining and optimizing IT systems to support organizational operations efficiently. My role was pivotal in ensuring the stability and performance of IT services, which included managing server infrastructures, overseeing software and hardware upgrades, and implementing rigorous security protocols to safeguard data and network integrity.Achievements:✪ Infrastructure Reliability: Successfully managed and optimized IT infrastructure, resulting in improved system performance and reliability, which included the maintenance and support of a Novell 3.12/4 network with 150 workstations and clustered servers.✪ Security Enhancements: Implemented strategic upgrades to security measures, ensuring robust protection against potential cyber threats and maintaining compliance with data protection regulations.