Sjoerd Sanders Email & Phone Number

Venlo

Venlo

Responsible for the operational excellence program for the transformation of traditional print services into a centralised standardised continuous improvement organisation.Achievements are health checks that increased profitability of printing facilities to 15% BC, a transformation program of the Italian archiving business and a strategic business case for a new transactional platform.

Amsterdam Area, Netherlands

Leading transformation programs that aim for maximum customer value, decreasing cost levels and creating a continuous improvement culture. Major achievements are end-to-end value streams programs that resulted in for instance a 40% increase in orders in commercial processes and the development of an end2end transformation program methodology.

Eindhoven Area, Netherlands

Position within the global Operational Excellence domain of DLL that manages large scope projects/programs which are complex, international, multidisciplinary. The focus is on Lean Six Sigma projects that realize continuous process improvement, increase customer satisfaction, and standardize products, services & processes. Most important results are an assessment and selection of a strategic (ERP) platform for the European back office processes and an overall global strategic vision and… Show more Position within the global Operational Excellence domain of DLL that manages large scope projects/programs which are complex, international, multidisciplinary. The focus is on Lean Six Sigma projects that realize continuous process improvement, increase customer satisfaction, and standardize products, services & processes. Most important results are an assessment and selection of a strategic (ERP) platform for the European back office processes and an overall global strategic vision and roadmap for outsourcing. A special consulting assignment for the largest commercial bank in Zambia to set up a leasing organisation. Show less

Eindhoven Area, Netherlands

Management of the process improvement department of 14 FTE and MT member. The overall goal of the process improvement department is to ensure an integrated change management for a back office organisation of 200 plus members whereby the system, process, product and personnel (skills) are aligned. Activities include process consultancy, project management, and alignment with other departments such as IT and Sales.Major achievements are the successful implementation of a new global… Show more Management of the process improvement department of 14 FTE and MT member. The overall goal of the process improvement department is to ensure an integrated change management for a back office organisation of 200 plus members whereby the system, process, product and personnel (skills) are aligned. Activities include process consultancy, project management, and alignment with other departments such as IT and Sales.Major achievements are the successful implementation of a new global platform (ERP system) and the continuous improvement program that followed resulting in an increased customer satisfaction level and an FTE reduction of 40 FTE in 2 years. Show less

Eindhoven Area, Netherlands

Manager of the process improvement department of 14 FTE and MT member. The overall goal of the process improvement department is to ensure an integrated change program for a customer support back office organisation of 200 plus members. Activities include strategy development, process consultancy, project management.Major achievements are the successful implementation of a new global platform (ERP system) and the continuous improvement program that followed resulting in an increased… Show more Manager of the process improvement department of 14 FTE and MT member. The overall goal of the process improvement department is to ensure an integrated change program for a customer support back office organisation of 200 plus members. Activities include strategy development, process consultancy, project management.Major achievements are the successful implementation of a new global platform (ERP system) and the continuous improvement program that followed resulting in an increased customer satisfaction level and an FTE reduction of 40 FTE in 2 years. Show less

Engineer’S Degree, Industrial Engineering And Management Sciences

Education record

Full Black Belt training of the total DMAIC cycle and all available Lean tools. (6 days)

Masterclass Project And Program Management

2 Modules of the master program at NCOI university about all elelements and developments in project and program management (8 days)

Lean Six Sigma Black Belt

This course to Black Belt teaches you all aspects know within Lean and Six Sigma, and you are able to lead complex improvements, to guide.