Samantha Johnson Email & Phone Number

Tampa/St. Petersburg, Florida Area

· Act as the pre-arrival point of contact for group meeting planners with regard to room block management, billing, and concessions· Manage room blocks for an average of 30 groups at a time primarily at Disney’s Yacht & Beach Club Resort and Boardwalk Inn· Assist Convention line of business while supporting multiple departments including Event Services.

· Provided support for groups, conventions, weddings, and sports teams visiting Walt Disney World via in-bound calls and electronic requests· Demonstrated excellent Guest Service by linking positive recommendations of Walt Disney World Resort products to Guests’ needs· Proven technical ability through utilization of six unique systems to create.

Celebration FL

Partner with multiple departments to provide logistic and strategic support for numerous travel agent group training events on Walt Disney World, Disneyland, Adventures by Disney, Disney Cruise Line, and Aulani product offerings· Implement strategy of sales department with internal partners for Agent Education Programs and assist onsite with training and.

Celebration FL

Primary contact for front line ticket sales representatives in the Central Florida tourist market· Develop and maintain relationships with targeted Guest Service companies such as Expedia Local Expert and Good Neighbor Hotels to facilitate and expand sales and training opportunities· Focus on marketing and sales strategies to influence and increase ticket.

Master'S Degree, Tourism And Hospitality Management

Minor, Business Administration

Bachelor'S Degree, Tourism And Hospitality Management

Education record