Steve Robinson Shrm-Scp, Shrbp, Idi-Qa, M.Ed Candidate Email & Phone Number

Minneapolis, Mn, Us

Seattle, Wa, Us

Support Area 126 Minnesota & Area 68 Kansas City • Advance the organization’s mission and maintain a steady working relationship between upper management and staff by working hand-in-hand with partners and senior management to liaise between management and team members —the ability to work well with others as an essential high-level leader. • Scope and prioritize activities based on business and employee impact and provide hands-on leadership, methodology, structure, and information necessary to coordinate decision-making and development. • Serve as a thought partner and guide in making the best possible decision when there is no clear answer. • Ensure legal compliance by monitoring and implementing applicable federal and state requirements and collaborating with business leaders to make the organization more effective.

Richfield, Minnesota, Us

In my current role as a Human Resouce Business Partner, I: • Effectively manage full-cycle HR Functions in Category Management and guide 500 employees. Employ effective analytics to streamline business strategy with the human capital strategy to plan for current and future workforce needs.• Advance the organization’s mission and maintain a steady working relationship between upper management and staff by working hand-in-hand with partners and senior management to liaise between management and team members —the ability to work well with others as an essential high-level leader. • Scope and prioritize activities based on business and employee impact and provide hands-on leadership, methodology, structure, and information necessary to coordinate decision-making and development. • Serve as a thought partner and guide in making the best possible decision when there is no clear answer. Perform as a Talent Strategist and ensure managers Know, Grow, and effectively move their talent.• Championed a company-wide culture change based on new St. Paul and Minneapolis Sick Pay laws.• Ensure legal compliance by monitoring and implementing applicable federal and state requirements and collaborating with business leaders to make the organization more effective.

Minneapolis, Minnesota, Us

In my previous role as the Director of Human Resouces, I: • Provided Human Resource direction to all 500 employees across 24 markets in 17 states as the Director of Human Resources.• Oversaw and managed the recruitment process across all markets, implemented employee benefits package and enrollment process, and managed annual performance.• Conducted and managed performance appraisals and managed all new hire onboarding processes. Guaranteed legal compliance with FMLA, ADA, Worker's Compensation, FLSA, etc.• Partnered with other human resource managers to handle the training and development of compliance law, performance management, training management, coaching, and succession planning.• Recorded a 75% increase in goals by motivating key decision-makers effectively to embrace change in the South district.• Suggested appropriate innovative measures to improve performance evaluations and employee engagement and effectively structured programs to attract and retain top talents.• Ensured compliance with organization policies and directives and provided training and organizational development knowledge to benefit all management staff.

San Francisco, California, Us

In my previous role as Employee Relations Consultant, I: • Conducted case management and worked through Title VII case investigation and solution process as a lead consultant.• Served as the Point of Contact (POC) liaison between departments; Kept an open and effective communication line, provided clear and concise answers as they pertained to each task, and ensured deadlines were met and operations ran smoothly. • Attended recruitment events locally and collaborated with the HR Director and other officers on several projects to reduce turnover and boost employment.• Supported the human resource management team by providing guidance and leadership; helped to resolve human resource, compensation, and benefits questions, concerns, and issues.• Facilitated progressive discipline hearings and staff dispute resolution process and supported internal employees in a challenging environment.

Minneapolis, Minnesota, Us

In my previous role as Senior Human Resources Business Partner, I:• Served as a senior-level liaison between 600 employees in South Minneapolis to manage multiple projects with senior management, from succession planning to compensation restructuring.• Covered 13 branch locations, each with its unique identity, presented a daily opportunity to learn how additional information was effectively transcribed to cater to the distinct needs of each location—a healthy challenge. • Created and implemented successful, strategic HR plans that positively altered behaviors across 13 branch locations and motivated productivity.• Facilitated the revision of an outdated employee handbook and redeveloped several HR policies and procedures.• Quickly demonstrated expertise, established credibility, and was awarded the best facilitator and cause-driven leader by company executives in 2016 and 2017.• Performed all assigned duties in alignment with employment, benefits, insurance, safety, and other related laws, regulations, and requirements.

Minneapolis, Minnesota, Us

In my previous role as Human Resources Manager• Created streamlined processes within the company that improved work culture by 90% and improved HR workflow by creating structured tasks that empowered staff and managers to make sound decisions. Analyze each major HR component by market analysis, ROI, and employee surveys that allowed strategic goal setting and visibility with the Senior Leadership team. • Developed strategic solutions to meet Pillsbury United Communities workforce needs by building a digital employment brand that increased the external candidate pipeline by 50% within the first 2 months. This allows the recruitment team to collaborate with managers and ease the new employee process, as talent is now tangible and readily available.• Created strategies and function as lead for all HR disciplines, which allowed managers to follow (S.O.P) use customized forms, new policy handbooks, and a new self-service HRIS system. The system allows managers to find information independently and alleviates HR contacts by 90%. As the company continues to grow, 95% of company functions are streamlined and successfully activated.• Created employment groups and maintained effective partnerships with Union and Non-Union employees to proactively answer questions and helped work culture rise by 50% based on employee surveys and community conversations. Routinely assist with policy interpretation and administration of (CBA) contracts. This allows partnership and develops trust within the organization.

In my previous role as Human Resource Generalist, I: • Operated as the lead Employee Relations Generalist for route-based drivers covering an employee population of 7,000. In this role, I had to own each aspect of the Human Resource process from coast to coast as the liaison and business partner in the United States.• Coached and trained managers on appropriate actions for all performance management by implementing stay interviews, (IDP’s) and strategic training focuses on improvement, this allowed continued growth and development opportunities.• Analyzed compensation for 2,000 employees with market analysis based on similar companies and positions. This allowed me to create compensation structures and a raise increase plan and remain transparent about compensation conversations. I reduced negative conversations by 60% while remaining visible with the company's mission and values. • Acted as a resource for various HR special projects that increased company awareness regarding route drivers and union activity. • Created a project allowing employees to present policy changes to senior leadership. This project empowered staff to not only voice opinions but also allow for the leadership team to act immediately, which resulted in a creative workplace and a positive environment.

Us

In my previous role as a Senior Human Resource Business Partner, I:• Conducted research to increase knowledge of laws, regulations, and best practices in employment law, human resources, and talent management. Attended professional conferences and events to keep up with industry trends and changes.• Delivered strategic support for managers based on previous year data analysis and developed reports that would show trends of staff concerns and were able to distinguish initiative-taking goals to alleviate negative conversations.• Analyze company business solutions to enhance customer satisfaction and FCR rate improvement.• Served as a Senior Consultant in a large matrix company; Responsible for navigating and reducing mitigation and litigation about each aspect of Human Resources.

Minnetonka, Mn, Us

In my previous role as a Human Resources Specialist, I: • Served company benefits package full cycle claims interpretation and benefits administrator for 250 client groups in NE Minnesota. Able to organize company bidding process related to HR Benefits including: 401K, high deductible plans, standard plans, HSA, FSA and state benefits.• Ability to decipher claims and benefits plans for Internal, External, Vendors, and current staff members. • Created custom benefits webinars that would assist specific staff members in determining benefits and why benefits are important. The benefits group enrollment grew by 35% based on understanding webinars and how to submit accurate benefit enrollments.• Reviewed intricate claims data that would entail an explanation of benefits and each aspect of billing to make sound decisions and payment plans.• Communicated companywide changes and ensured training engagement. Schedule training sessions that were hands-on and very detail-oriented to ensure a full understanding of changes, policy and future steps to be taken to implement changes.

Mankato, Mn, Us

In my previous role as Human Resouce Generalist, I: • Initiated projects and prepare excellent documentation for delivery• Analyzed data based on findings and compares to competitive market • Assisted with scheduling and PTO vacation cycle for large matrix company• Executed recruiting strategies for highly skilled positions • Responsible for staffing, workforce relations, compensation, and training. • Worked as a mentor and evaluation Lead for HR staff. And worked with hiring managers and Human Resource managers.• Resolved complex and broad employee relations problems.• Assisted with Enrolling in benefits.• Executed recruiting strategies for highly skilled positions. • Identified growth opportunities based on the previous year's business goals.• Interacted with business stakeholders to gather test plans and processes.• Executed recruiting strategies and interpreted business needs with vendors.• Gathered documentation and analyze business needs and requirements.

Bachelor Of Education - Bed, Human Resources Management And Services

Master'S Degree, Educational Leadership And Administration, General