Serving as a thought leader and team manager in raising brand awareness and visibility for the mission and programs of the Jane Goodall Institute through integrated marketing, strategic communications, storytelling and community engagement. Proud that this work both advances the vision of our founder Dr. Jane Goodall and seeks to improve our world for people, animals and the environment we share.

- Led the Institute's community engagement team of five communications professionals, corps of vendors and contractors supporting our work.- Responsible for developing an annual budget plan and managing department finances throughout the year. - Connected all our audiences with our programs and with actions they can take to address the issues we care about: wildlife conservation, education, and research. - Led transition of the organization's online presence to a completely new web platform with Wordpress including a fully responsive website, news site, wiki, as well as online giving and email marketing with Blackbaud's Luminate Online.- Developed and launched Jane Goodall's Good For All News, the Jane Goodall Institute's news site sharing Dr. Goodall's perspective and good news stories from her global travels, updates on the work of the Jane Goodall Institute and other stories of hope in action around the world. - Partnered with Dr. Goodall and other experts to increase Facebook, Twitter and Instagram visibility and engagement; making Dr. Goodall one of the most followed scientists in the world. - Supported maintenance of constituent email lists and email marketing to target messaging specifically at the stewardship of current donors and cultivation of new gifts or renewals from past donors.- Led merchandising and marketing of relaunched online e-commerce operation including sourcing, vendor and inventory management.

- Developed and led national marketing and communications strategy for the Roots & Shoots program including messaging, storytelling, graphics, audience segmentation, and production.- Served as a primary point of contact for what was then a paid membership program - delivering member benefits, onboarding and training new members, and providing technical support on member tools, resources, and program model.- Co-developed the Roots & Shoots 4-step formula and compassionate leadership traits based on my previous work as the program coordinator for our youth leadership and university programs.- Led trainings and workshops on the Roots & Shoots formula and effective implementation of it through high-quality classroom-based service-learning experiences.- Supported the development of the Roots & Shoots program's first nationwide comprehensive scaling strategy which included the compassionate leadership traits as an indicator of success.

- Led and implemented marketing, communications, and engagement efforts for Roots & Shoots through print publications, Web, email, and social media.- Planned and hosted trainings on service learning and the Roots & Shoots model across the United States, along with a special emphasis on educators in New York City.- Planned and hosted the annual National Youth Leadership Retreat including establishing learning outcomes and training programs, planning a local service project, securing guest speakers and presenters, site selection, vendor management, and contracting.- Led the planning of and hosted two annual National Summits including hosting a keynote lecture from Dr. Goodall, establishing learning outcomes and training programs, planning a local service project, securing guest speakers and presenters, site selection, vendor management, and contracting.- Designed, developed, and deployed the first revised version of the Roots & Shoots website in support of national membership, project reporting and storytelling.

- Led the Roots & Shoots National Youth Leadership Council and College Leadership Councils, including recruitment and onboarding of over two dozen young leaders.- Initiated the development of a youth leadership competency model with the support of expert talent development and leadership experts.- Coordinated joint national campaigns and collaborations among the National Youth Leadership Council and College Leadership Councils, along with five other regional youth leadership councils.- Coordinated membership and engagement of university student groups from across the United States through print publications, web, blogging, email, and social media.- Planned and hosted the Roots & Shoots program’s annual National Youth Leadership Retreat.- Supported national communications across the entire Roots & Shoots network through email and social media.

- Served as the primary spokesperson on behalf of university students for the Roots & Shoots program leading workshops and giving presentations on implementing service-learning through the program on campus and in local communities.- Coordinated membership and engagement of university student groups from across the United States through print publications, web, blogging, email, and social media.- Led the Roots & Shoots program’s College Leadership Council including recruitment, onboarding, and training over 20 young leaders from around the US.- Planned and hosted the Roots & Shoots program’s annual National Youth Leadership Retreat, and the 2008 Jane Goodall Global Youth Summit with 100 young people from 23 different countries.

Solutions Behavioral Consulting provides quality services for children with autism and other special needs. The company is passionate about helping individuals of all abilities to thrive by using evidence-based practices rooted in the science of applied behavior analysis to help students achieve their goals and improve socially significant behaviors to a meaningful degree.Working with Solutions Behavior Consulting, I have been able to help the company:* Define their brand including their messaging platform and graphical ID* Develop and launch the company's website and social media presence.* Provide counsel on strategic engagement with their local community and target client base to promote and grow meaningful relationships.

Static HTML website conversion to dynamic management system for client authored content; analog to digital video media conversion and publication-to-web; consulting on best practices in online community development, marketing and engagement.

At the Great Lakes Science Center I served primarily as an educator for guests including school groups, camps and public visitors. Our education programs covered a wide variety of scientific topics from teaching about the states of matter to the ecology of the Great Lakes, to, during this particular summer with a special exhibit on baseball, teaching about the physics of the sport.

Working with the Conservation and Science team at the Cleveland Metroparks Zoo I focused on several visitor studies which sought to measure public awareness of the Zoo's conservation programs, guest motivations for visiting the Zoo and the extent to which visitor's knowledge and awareness of wildlife changed after experiencing different kinds of exhibits.

- Developed and conducted surveys with Bronx Zoo guests on the social capital that zoos afford communities including how they create spaces where individuals and families from diverse ethnic and socio-economic backgrounds can participate in shared learning experiences with wildlife. This research was a part of a nationwide study titled "Why Zoos Matter" seeking to explore seven domains of benefits that Zoos afford communities.- Supported understanding of and research with zoo guests by conducting zip code analyses of demographics.- Read and learned about best practices in visitor experience research.