Sjoerd Talsma

Sjoerd Talsma Email and Phone Number

Manager Service Desk bij De Haan IT @ De Haan IT
almere, flevoland, netherlands
Sjoerd Talsma's Location
Almere, Flevoland, Netherlands, Netherlands
Sjoerd Talsma's Contact Details

Sjoerd Talsma personal email

n/a
About Sjoerd Talsma

Reliable, responsible and positive in finding solutions and answers for customers. Background in functional IT, service management (processes and tooling), team management, sales, product development/management and IT contracting.Values: integrity comes first, great results are achieved together, take ownership and be responsible, always see the opportunity, lead by example.Competences: verbal and written communication, understanding the broader picture, prioritizing, team building, people knowledge, service oriented.

Sjoerd Talsma's Current Company Details
De Haan IT

De Haan It

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Manager Service Desk bij De Haan IT
almere, flevoland, netherlands
Website:
haan.nl
Employees:
30
Sjoerd Talsma Work Experience Details
  • De Haan It
    Manager Service Desk
    De Haan It Aug 2022 - Present
    Almere, Flevoland, Nederland
    View
  • De Haan It
    Service Desk Agent
    De Haan It Jul 2016 - Aug 2022
    Almere-Stad En Omgeving, Nederland
    View
  • Tomingroep Bv
    Facility Management And Marcom Assistant
    Tomingroep Bv Nov 2015 - Jul 2016
    Hilversum
    In a temporary position I have been involved in the management and planning of the Tomin Group holiday resort housing, energy management and the preparation of marketing activities.
    View
  • Clear Vision Works Bv
    Owner
    Clear Vision Works Bv Jan 2013 - Nov 2015
    Huizen
  • Kpn Corporate Market
    Consultant I Sr.
    Kpn Corporate Market Sep 2010 - Dec 2012
    Houten
    I participated in the alignment between the KPN service management system (Servicenow) and the customers’ business in order to effectively improve KPN's service provisioning. For that matter I contributed to the setup of the data model and was responsible for the Customer On boarding Guide that provided guidance on how to connect customers to this service management system.
    View
  • Getronics
    Managing Consultant Pricing
    Getronics Jun 2007 - Jan 2009
    Nieuwegein
    The same responsibilities as in the previous position and in addition responsible for the costing of the workspace management services and its costing calculation tool.
    View
  • Getronics
    Senior Consultant
    Getronics Aug 2004 - May 2007
    Nieuwegein
    I participated in the development of the standard workspace offering Future Ready Workspace with focus on the managed services component. The latter meaning service provisioning aimed at effectively keeping available the end user IT functionality. Key issues were self service and automated service provisioning. Additionally I had a shared responsibility for the Transition Guide, a guideline for the transition of customers from former service management systems to Servcenow.
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  • Getronics
    Manager Sales Support
    Getronics Aug 2000 - Aug 2004
    Nieuwegein
    I this position I was member of the Management Team of Getronics Managed Services with the following responsibilities:1) The implementation of a new sales support department aimed at supporting Getronics’ sales force to sell the managed services offering. This was required after the merger of Getronics, Wang Global and RAET Systems & Services. 2) The integration and alignment of the managed services portfolio for Getronics’ corporate market. This included the ownership of the managed services costing tool;3)The management of the sales support department including the coaching of a team of about twelve sales consultants.
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  • Raet Systems & Services
    Sales Representative
    Raet Systems & Services 1991 - 1999
    Maarssen, Veenendaal
    I have had several sales positions in selling IT hardware and related services, mainly break-fix services to enterprise customers. At the later stage I took part in the innovation of the break-fix services which led to highly successful sales.
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  • Abecon
    Sales Representative
    Abecon 1987 - 1991
    Huizen, Naarden
    I was responsible for selling IT solutions (hardware, software and services) to customers in one of the company’s niche markets.

Sjoerd Talsma Skills

Visionary Writing Pragmatic Team Leadership Sense Of Responsibility Integrity Open Communication It Service Management Self Service Itil Service Management Applications Business Alignment Service Management Leadership Change Management Prince2 Service Delivery Management Operations Management Management Consulting Process Management Managed Services Incident Management Information Management Project Portfolio Management Business Process Improvement Governance It Outsourcing Cloud Computing Service Desk Business Intelligence Enterprise Architecture

Sjoerd Talsma Education Details

Frequently Asked Questions about Sjoerd Talsma

What company does Sjoerd Talsma work for?

Sjoerd Talsma works for De Haan It

What is Sjoerd Talsma's role at the current company?

Sjoerd Talsma's current role is Manager Service Desk bij De Haan IT.

What is Sjoerd Talsma's email address?

Sjoerd Talsma's email address is sj****@****ics.com

What schools did Sjoerd Talsma attend?

Sjoerd Talsma attended Boston University Brussels Graduate Center (Bub), Zuyd Hogeschool | Zuyd University Of Applied Sciences, Ibo Business School.

What are some of Sjoerd Talsma's interests?

Sjoerd Talsma has interest in Leadership, Writing, Cooking, Politics, Soccer, Civil Rights And Social Action, Poverty Alleviation, Cats, Disaster And Humanitarian Relief, Health.

What skills is Sjoerd Talsma known for?

Sjoerd Talsma has skills like Visionary, Writing, Pragmatic, Team Leadership, Sense Of Responsibility, Integrity, Open Communication, It Service Management, Self Service, Itil, Service Management Applications, Business Alignment.

Who are Sjoerd Talsma's colleagues?

Sjoerd Talsma's colleagues are Edwin Kuster, Yvonne De Haan, Richard Schipper, Jesse Agyen, Ryan M, Dwight Loy, Maarten Seegers.

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