Sonia Juanos Magriña Email & Phone Number

The Hague, ZH, NL

Amsterdam-Noord, North Holland, Netherlands

• At Uitjesbureau, I execute the operational aspects of events, coordinating with providers and communicating with clients to ensure successful event execution. I also create the action plan document and manage the.
• Coordinated with clients and vendors, managing all logistical aspects to ensure alignment on event requirements and guaranteeing successful delivery.
• Oversaw logistics and distribution of event materials across North and South Holland, ensuring timely and accurate delivery to all relevant locations.
• Resolved last-minute issues and adjustments, proactively managing changes to maintain smooth event operations and ensure client satisfaction.

The Hague, The Netherlands

• Resolved incidents and addressed challenges, demonstrating a commitment to delivering exceptional service and maintaining high standards of quality.
• Crafted offers or proposals for complex itineraries, leveraging expertise and creativity to meet diverse travel needs and exceed customer expectations.
• Contacted government personnel and adhered to policies to arrange corporate travel.

Barcelona, Cataluña, España

• Planned and managed executive business trips both within and outside Europe, overseeing all details from start to finish, including airport transfers and coordinating global travel arrangements, managing all.
• Orchestrated the company's annual convention, uniting 45 team leaders from different countries within the established budget. Successfully strengthened global cohesion and strategic alignment.
• Led the digitization of corporate travel processes, centralizing and automating systems, which enhanced expense control and ensured compliance with budgetary standards.
• Negotiated corporate agreements with airlines, railway companies, and hotel providers, achieving significant cost savings for the company and substantially optimizing operational efficiency.
• Streamlined global monthly meetings by coordinating executive team agendas and fostering collaborative relationships with airlines, hotels, and departments to ensure seamless travel arrangements and effective.

Amsterdam, Holanda Septentrional, Países Bajos

• Managed flight cancellations, changes, and refunds using Amadeus, streamlining processes and minimizing disruptions for travelers.
• Resolved incidents and addressed challenges, demonstrating a commitment to exceptional service and consistently maintaining high standards of quality.
• Crafted offers and proposals for complex itineraries, leveraging expertise and creativity to meet diverse travel needs and exceed customer expectations.

Utrecht, Utrecht, Países Bajos

• Performed check-in and check-out procedures, providing a seamless and efficient experience for guests during their stay.
• Administered payments and billing processes, ensuring accuracy and compliance with financial procedures to facilitate smooth transactions.
• Handled customer complaints with professionalism and empathy, demonstrating a commitment to service excellence through proactive issue resolution, satisfaction assurance, and reputation maintenance for the establishment.

Utrecht

Tarragona, Cataluña / Catalunya, España

Barcelona Y Alrededores, España

Bachelor'S Degree, Registered Nursing/Registered Nurse

Professional Language Course: Achieving B2 Level Proficiency In Dutch

Dutch Intensive Course: 6-Hour Sessions, 6 Months

Mbo-4 In Event Management And Travel Agencies

● Planning personalized trips according to the needs and desires of the client. ● Selling tickets and managing reservations for travel.