Santiago J. Email & Phone Number

Montevideo, Uruguay

• Architected and implemented scalable integration solutions using Mulesoft technology for financial services, healthcare, and telecom industries.• Leveraged Mulesoft’s Anypoint Platform to optimize data flows between on-premises and cloud applications, driving digital transformation.• Collaborated with cross-functional teams to solve complex integration challenges and deliver long-term value.• Kanban Coach

Us

• Designed and implemented Azure, OCI, and Private Cloud architectures for MDS OF NY CORP clients, optimizing network security and application servers.• Led initiatives to optimize Linux and Windows implementations, resulting in improved system performance and cost savings.

• Defined and extended TAM’s role, helping to build and define career plans for team members based on customer needs.• Provided technical guidance, customer relationship management, and expertise in RPA and RAAS to existing customer groups.• Acted as a key conduit between Hackett’s Account Management team, Engineers, Vendors, and Customers.

• Led cloud architecture development and adoption strategy, driving cultural change and business transformation for The Hackett Group.• Managed public, private, and hybrid clouds to optimize performance and cost efficiency.• Coordinated the process of adopting new cloud services, resulting in increased operational efficiency and scalability.

Uruguay

• Led a team in designing and implementing Oracle-based solutions at The Hackett Group in Uruguay.• Oversaw database administration, system integration, performance optimization, and ensured security and compliance.• Provided technical leadership, troubleshooted issues, managed projects, and collaborated with vendors.• Achieved seamless integration of Oracle technologies resulting in improved efficiency and performance.

Uruguay

• Provided technical guidance and support to customers in various industries, including government, financial services, and media, to enhance customer experience and achieve revenue objectives.• Collaborated with Account Management and Engineering teams to ensure successful deployment of Oracle EPM solutions and drive customer value realization.• Recommended and implemented changes in Oracle application server hardware and software to optimize performance and capacity benefits.•… Show more • Provided technical guidance and support to customers in various industries, including government, financial services, and media, to enhance customer experience and achieve revenue objectives.• Collaborated with Account Management and Engineering teams to ensure successful deployment of Oracle EPM solutions and drive customer value realization.• Recommended and implemented changes in Oracle application server hardware and software to optimize performance and capacity benefits.• Analyzed and recommended improvements to customer hosted environments for enhanced system efficiency and performance. Show less

Spain

• Gathered customer requirements and implemented tailored EPM solutions for brand protection and customer satisfaction.• Advised on solution usage, trained resources, and led project teams for successful Oracle product implementations.• Independently provided quality work products, applied Oracle methodology, and participated in business development activities.

Montevideo

• Managed accounts to achieve SLA goals by understanding customer strategic plans and finance needs.• Led internal escalation for complex matters and designed Hyperion solutions for upgrade paths.• Trained new resources on Consultancy Practice and developed methodologies for better service delivery.

Montevideo, Uruguay

• Independently implemented, configured, and migrated Hyperion Enterprise 6.x, System 9, and 11 for clients in USA and Canada.• Resolved complex technical issues, provided knowledge transfer, and managed network PC's and servers for software applications.• Designed and maintained Hyperion Disaster Recovery infrastructure supporting up to 200 concurrent users.

Uruguay

• Led the Amex USA implementation of a new networking/validation system for LATAM and the Caribe, overseeing 20 internal HR and 70 customer technical resources.• Successfully migrated 85% of financial institutions to the new system, surpassing the initial forecast of 65%.

Montevideo, Uruguay

• Managed multiple design and implementation projects, overseeing resource planning, budget approvals, and timely product delivery.• Conducted detailed analysis of business requirements and coordinated with stakeholders to ensure project success.

Montevideo, Uruguay

• Managed multiple design and implementation projects at AkzoNobel as Project Manager and Technical Leader.• Led successful migration projects for SAP Platform, SQL Servers, Lotus Domino, and NT Domain to Active Directory domain.• Coordinated with project teams, business partners, and ensured timely and high-quality product delivery.

• Taught practical laboratory sessions on Interoperability between Windows and Unix using technologies like SAMBA, OpenLDAP, and Microsoft Services for Unix.• Developed course curriculum to enhance students' understanding of cross-platform integration.• Implemented hands-on exercises to simulate real-world scenarios for effective learning.

Montevideo, Uruguay

• Managed technical support and 2nd level support engineering, specializing in Windows and Unix interoperability.• Promoted to Project Leader for customer outsourcing, overseeing reporting, HR management, quality standards, and support.• Achieved successful project outcomes, enhancing customer satisfaction and operational efficiency.

Montevideo, Uruguay

• Assisted Marketing Manager at Microsoft Uruguay in technical matters, product analysis, negotiations, and resource management.• Coordinated and executed Technet and MSDN events with interdisciplinary groups, ensuring timely delivery within budget.• Developed skills in event coordination, vendor management, and budgeting.

System Analyst, Computer Engineering

Oem Advanced Admin, Oracle Enterprise Manager 12C

Diploma Of Education, Computer Programming, Class Completion Certificate

Activities and Societies: Salesforce Mulesoft DEX401 Build an application network using API-led connectivity and Anypoint Platform. Use.

Diploma Of Education, Computer Science, Class Completion Certificate

Activities and Societies: ARC730 Translate functional and non-functional requirements into well-documented integration interfaces.