Responsible for General Management, Network Development, Business Development, Operational Excellence, Customer Satisfaction Strategy, Revenue and Profit Growth of the GroupComplete functional responsibility for all operational and commercial activities within the group, including budget forecasts.Manage and develop branch offices across the globe, corporate client base, new trade lanes in order to increase market share and drive strategy and development of business, whilst maintaining customer service at a world class level.Accountable for identifying, developing and capitalizing on new business possibilities from the existing corporate/key accounts/network partnersRegular interaction with sales/operations managers with in the group to constantly develop and streamline marketing strategies and monitor competition activity to ensure consistent long term growth, high performance levels and strategic and consistent progression.Complete responsibility for hiring, talent development and performance management of the groupOptimize management of resources, prudent cost control policy, legal compliance and create culture that is compatible to the local environment and in line values, work ethics and processes.

Responsible for General Management, Business Development, Operational Excellence, Customer Satisfaction Strategy, Revenue and Profit Growth Complete functional responsibility for all operational and commercial activities within the division, including budget forecasts. Manage and develop corporate client base, new trade lanes in order to increase market share and drive strategy and development of business, whilst maintaining customer service at a world class level. Accountable for identifying, developing and capitalizing on new business possibilities from the existing corporate/key accounts Regular interaction with sales/operations managers to constantly develop and streamline marketing strategies and monitor competition activity to ensure consistent long term growth, high performance levels and strategic and consistent progression. Complete responsibility for hiring, talent development and performance management of the freight forwarding division Optimize management of resources, prudent cost control policy, legal compliance and create culture that is compatible to the local environment and in line values, work ethics and processes.

Completely responsible for the business development, finalizing prospective clients, branch operations, receivables collection, credit control, expense control and performance monitoringBudgeting and performance monitoring on a monthly basis to ensure the numbers are achieved in line with the target and reporting to the managing director with the comments and suggestions for further improvementsMaking joint sales calls with executives to increase the client group activity by selling the range of freight management servicesMaintaining relationship with overseas agents, liners, airlines and other vendors to ensure support in terms of rates and servicesManagement of training the team to towards maximum performanceMonitoring the field activity report of the sales executives to ensure maximum market coverage and presenceComplete staff management, recruitment, training & development and appraisal of team

Responsible for the business development, coordination, operations & receivables collection of Inbound & Outbound shipments of the assigned Key accountsLeading, supporting & motivating the customer support team and operations team to maintain the quality service delivery to the key accounts.Training & Development of sales and customer support teamAnalyzing business obtained report on a monthly basis to ensure the numbers are achieved in line with the target; maintaining complete log of business achieved and lost for future reference.Meeting new corporate customers and making presentations to them with a vision to convert them under Flyjac service as a key account in the long run

Responsible for the business development, coordination and operations of Inbound & Outboundshipments.Leading, supporting & motivating the sales team, customer support team and operations teamRate negotiation with local liners & agents.Meeting customers along with sales executives during introduction call & closure of deal.Analyzing business obtained report on a monthly basis to ensure the numbers are achieved in line withthe target.Monitoring the daily and weekly sales reports and performance reports by sales executives.Costing and coordinating for all project movements handled by branches in Southern Region.

Coordination of Import shipments by Air and Ocean with overseas agentsAgency network development and maintenanceMaintaining buying and selling ratesCoordinating with customers, airport office, transportation office and warehouse to ensure smooth handling of inbound shipmentsSupervising the customs clearance activities for inbound shipments by Air and Ocean Handling Sea-Air & Air-Air transshipmentsMeeting customers occasionally as a part of business development activitiesRate negotiation with local liners, shipping companies and agentsHandling Cross Trade shipments across the world by both Air and Sea

Coordinating with agents based on the purchase order placed by the customers with their suppliers and keeping the customers informed of the statusMaintaining buying and selling ratesResponsible for implementation of in-house ERP application at all India levelMaking joint sales calls with marketing team during finalization of business to set the standard operating proceduresAnalyzing the performance of customers, airlines and agents to find out the short fall and taking corrective action accordinglyMaintaining sales leads and follow up with marketing team at regular intervals for update