Developed the strategic direction and business plans for technology and internal business systems. Maximized the effectiveness of interrelated business systems (ERP QAD, Salesforce, Microsoft Applications, Data warehouse software, phone, etc.) and managed the implementation of new applications, cyber security policies, vendor partnerships and the internal IT development and network teams. Ensured the technology and applications complied with requirements established by regulatory agencies in the Medical Device space (e.g. FDA) and manufacturing. Absorbed additional responsibilities as Field Service Executive and outsourced part of it, saving the company $1M

Managing director of critical programs reporting directly to the COO. Responsible for driving the execution of the portfolio of projects within the COO organization.

Hired to establish & retain a talented, customer service minded Internal IT team. The objective was to remove the company’s dependency on outside consultants in application development and systems support, as well as expand the use of internal technology to support the fast-paced growth of the company. Developed & executed annual IT road maps that aligned business strategic initiatives to technology programs.Achievements• Managed the implementation efforts of a company wide data warehouse, extracting data from all internal back office system into one repository; SAP Business Objects. Improving executive reporting responsiveness by 50%.• Designed & implemented proprietary billing system; realized over $2M additional annual revenue lost from previous solution inefficiencies and errors. • Reduced telecom expenses by 75% by combining & renegotiating network contracts. • Eliminated redundant applications & decreased cost of infrastructure footprint per employee by 2.5%• Leverage Salesforce.com system to extend functionality with partner applications; Xactly, Apptus Lean Data, SF Knowledgebase & SF Communities• Established help desk SLA’s & KPIs that decreased dispute resolution time 45% over 18-month span while tripling the number of tickets managed• Establish program management team for OEM (Original E Manufacturer) Program; Responsible for strategic customer partnerships with large automotive manufacture. 10,000+ units ($5M reoccurring venue) annually. • Directly manage the companies’ real estate team and global facilities. Launched 7 new facilities over 2 years, supporting 300+ employees with minimal timeline & within budget. • Reduced travel expense by 10% ($1M) during continuous growth by managing the corporate travel department and budgets. • Managed the PMO of Integration team, building a PM team & best practices for the newly combined Telematics division of Verizon.

• Program Manager for all Support and Maintenance Client Accounts. Responsibilities included the delivery of multiple projects, allocating resources across multiple projects and managing the financial concerns of the program, as well as maintaining client satisfaction.• Developed and implemented a cost benefit analysis for the Maintenance Client program, communicating results and recommendations to the executive team on a quarterly basis.• Responsible for managing EBA Oracle Implementation projects, resource assignments and client relationships. Designed and delivered weekly (internal and external) status and budget reporting.

Management/Leadership Skills:Director of Financial IT systems reporting to CFO. Responsible for all financial systems support & maintenance.Directed financial system integration efforts between US Schenker and US Bax from Oracle to SAP 6.0. (14 month effort with a budget of $10 million)Executed Program manager responsibilities (PMO) for multiple financial system integration efforts. Including Oracle to SAP migration, Payroll conversion, Employee expense reimbursements and Customer/Vendor Master Database alignments.Effectively reported integration project progress, risk assessments, milestone alignments and solution recommendations to executive level management.Managed multiple project teams through the SDLC phases of software development and system enhancement projects (Requirements gathering, System Design, Software Development, Integration /User Acceptance Testing and System Implementation). Responsible for project work assignments and task delegation for team activities, as well as developing and scheduling training for over 300 finance team members.Worked closely with Business Leaders to define new business processes, budget and resource alignment of the integration efforts. Project Summary:Implemented SAP 6.0 Financial system - migrating 2 corporate financial systems onto one platform as one unified company.Managed the 78 interface components and invoice processing thru an Oracle AR 11.5 platform to SAP 6.0Managed and executed the financial conversion of open AR items from Oracle AR 11.5 to SAP 6.0. Achieved Funding Approval of necessary consultants and training professionals to assist with integration.Acted as liaison between IT department and Finance business owners on Operational and Finance system enhancements and implementations.

Management/Leadership Skills:Managed the annual implementation of enhancements to Employee Compensation Plans on the Callidus Compensation System. Callidus is a compensation software package that was implemented by an outside consulting team. Responsibilities included Compensation calculations requirements gathering, Design, Software Development, and Testing.Responsible for weekly project status reports, budgeting contractor dollars and project timelines.Accountable for forecasting future resources needs and project capacity.Directly managed the Infrastructure, Development and QA teams (17 individuals).Project Summary:Managed and implemented the 2005 Employee compensation plans. Coordinated the infrastructure requirements for testing and go-live processes.Developed a future resource-planning matrix for on-going project work.Documented and reported budget results on a weekly basis.

Management/Leadership

Managed the Global Order Management Team. Conducted RAD sessions to define system requirements. Participated in the evaluation of vendor software packages, wrote Request for Proposals; reviewed and ranked vendor responses.Managed the design, development and implementation of the Merchandise Presentation Audit System. Data model, on-line screens and batch processes were written using IEF. Audit reports from DB2 tables were written in Cobol.