Sandesh Chhatani, Cspo® Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Sydney, New South Wales, Australia

Project: Digitisation of the property title search for the home loan applications using multiple APIs to integrate with external vendor systems to consume the data. Also enhancing the solution to be LIXI complaint.

Sydney, New South Wales, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

- Facilitate and participate in meetings with key business stakeholders to develop an understanding of their business requirements and gain consensus to reach sign-off.- Analyse current functionality, identify process improvement, and troubleshooting of problem areas (data/process).- Work with system architect and senior engineer to design solutions to business problems and express them in clear and concise written acceptance criteria.- Participate in peer reviews of solution designs to ensure feasibility, correctness, and completeness of end-users requirement.- Collaborate with software developers, testers, and other business analysts to design, plan, test, and deliver high-quality business applications.- Develop effective test scenarios and user stories to aid in a test-driven design approach.- Review test coverage to ensure that adequate depth and breadth of testing is being performed on new or amended functionality.- Contribute to the production or review of documentation that clearly articulates the design intent, user experience, systems, and business processes, issues, and risks.- Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

Brisbane, Australia

The primary person to manage triage for support requests for application, data and reporting services.The primary person to answer any support related phone calls.Update and resolve support requests.Escalate issues to appropriate staff.Administer in-house developed web applicationsBe responsible for sending client notifications for various change control events.Support, maintain and monitor client reporting.SQL reporting, changes and development.Ticketing management system, analysis and procedures.Monitor daily reporting failures.Basic hardware and software support.Be responsible for requirement analysis for Support System Replacement Project.

Brisbane, Australia

Use NetSuite, Xero as VMS (Vendor Management System) and Deputy to carry out other day to day business processes.Implement new POS (Point of Sales) system and train users. Customise the system to comply with business requirements.Efficiently resolve problems or concerns to the satisfaction of all involved parties.Consistently maintain high levels of QA & QC compliance.Prepare weekly payroll to keep up with projected revenue for the week.Ensure all the POS (Point of Sales) systems are working fine. Communicated well and used strong interpersonal skills to establish positive relationships with customers and employees.

Brisbane Area, Australia

Efficiently conduct user requirement analysis.Responsible for gathering information from stakeholders of the company.Document the current situation in terms of application used to carry out day-to-day business processes.Responsible for mapping current and future workflows of the company using BPMN 2.0 tool.Research and test different ERP systems available in the market.Prepare business proposal for the project.Test integration among different application and their accessibility if it meets the user requirements.Contact different vendors and hold meetings with product consultants to a have better understanding of their offerings.

Brisbane Area, Australia

Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Schedule and directed staff in daily work assignments to maximize productivity.Efficiently resolve problems or concerns to the satisfaction of all involved parties.Continually monitor restaurant and took appropriate action to ensure food quality and service standards were consistently met.Develop high management and communication skills while working at Nando’s.

Bachelor’S Degree, Information Technology

Activities and Societies: East West Enterprise Systems and Business Process Management

Associate’S Degree, Information Technology

Activities and Societies: Participated in QIBT Mentor Program, Peer Assisted Learning (PAL) for Accounting and Programming.