Managing relationship with existing as well as potential clients for smooth business operationsMaintaining customer database and updating them about promotional packages and special offers. Responsible for planning and forecasting the product requirementCoordinating with internal departments regarding the client requirements and marketing department regarding the payment collection and maintaining the relations with the clientsResponsible for generating leads to increase revenue by taking referrals from existing clientsAnalyzing the business needs to help identify process and business problemsResolving customers' queries/complaints quickly within the described TATResponsible for timely processing of vendor invoices. Managing and maintaining the post sales databaseSolely responsible for  business development & Promotion; ensuring adherence to statutory compliancesIdentifying and conducting training programs as and when required. Preparing validated reports like collection reports, sales reports, enquiry report etc and circulating the same to help make decisions about further process and targetsCredentials of being appreciated in running CRM Operation and additional valuable services in the company.Recognized for maintaining highest customer service across skills such as communications, listening, politeness and problem resolution

Expertise in maintaining existing business and creating business from new customers.Negotiating the terms of an agreement and closing sales.Responsible for sales and business development activity in the region.Building cordial relationship through regular interactions & apprising them with company’s value propositions.Distribution Training and project information to the Channel Partners.Increasing Involvement of Brokers for the business development through proper site visit and client interaction.Planning and Budgeting of promotional activities for the Channel Partners and coordinating with marketing department for the execution.A consistent performer with a proven track record of increasing revenues and streamlining workflow. Proficient in designing & implementing training programs/ procedures, service standards, operational policies & norms, hygiene & customer services standards for bringing keen customer focus, high energy level & team spirit in the employees.Demonstrated excellence in successfully executing various promotional projects in the assigned regions including brand launches and proficiency in organizing Exhibitions, Conferences, Seminars and Events. Possess excellent interpersonal, communication, team building & customer relationship management skills with extensive experience in recruitment, training & development of the workforce with the ability.