Samantha Armstrong Email & Phone Number

Tampa, Florida, United States

Niceville, Florida, United States

-Uploading and merging patients CBCT and STL files-Placing the implants using Blue Sky Bio program and designing the surgical guides-Transferring 3D Printed guides from the computer to 3D Printing machines-Performing wash and curing procedures (including guide tube placement)-Removing excess resin and trimming the cured guides to lab standards -Preparing the implant guides for shipping

Eglin Air Force Base, Florida, United States

-Work in a dental lab making removable and fixed dental prosthetics.-Meeting quality standards regarding dental prosthetics to establish safety and health protocol.-Maintaining proper universal precautions and infection control procedures at all times.-Analyzing and paying attention to detail as well as demonstrate excellent organization skills, manual dexterity, and good eyesight. - Pouring models on plaster bench and using bench fabricating machines. -Fabrication of removable prosthesis to include Hard night guards, Essix retainers, Bleaching trays, Flippers, and Denture repairs.-Fabrication of custom trays and wax bite rims for full and partial dentures.-Fabrication of crowns according to prescription, using hand tools and molding equipment to wax up full contour crowns.

Eglin Air Force Base, Florida, United States

-Performing contact tracing interviews for members who have tested positive for COVID. -Conducting interviews for members who were considered a close contact to a COVID positive individual. -Provided excellent customer service, answered calls and questions regarding COVID 19 and addressed any concerns individuals may have. -Utilizing data entry skills on Microsoft Excel to maintain documentation and accurate records regarding COVID positive members. -Training other members on MITCAG protocols.

Crestview-Fort Walton Beach-Destin Area

-Greeted customers and ensured excellent customer service by providing an excellent customer experience with every interaction. -Responded to various customer inquiries including customer complaints and providing resolutions.-Answered phone, Processed returns/exchanges, Sold lottery tickets, Balanced cash nightly, and Processed Western Union transactions. -Cashier-Handled numerous customer transactions accurately and efficiently via computerized point-of-sale system.-Trained employees in customer service skills, cash handling procedures, and provided support to employees to better assist them in providing excellent customer service.

Dental Laboratory Technology/Technician

Associate Of Arts - Aa