Due to COVID -19, a very short stint as the organisation decided to focus on operations elsewhere

Promoted from Countries Head to VP & Countries Head after just 1 year, I held responsibility leading a team, at peak, of 300+ working across contracts while driving sales achievement. Mandated to drive profitable revenue growth by expanding existing customer accounts, I lead business development, oversee the full P&L and manage relationships with C-level stakeholders from the customer base to maintain strong partnerships. More recently driving automation and implementation of AI to simplify processes and improve profitability, in addition to generating client value, I am consistently looking at the horizon to develop offerings and partnerships that align with the needs of our existing client base. I have also lobbied on behalf of NASSCOM and contributed to discussions on technology in the digital age and the customer experience.* Grew the business sevenfold since 2008 with minimal investment and a lean operating model, leveraging growth potential of existing clients via targeted business development and client engagement;* Elevated the business to a top tier provider in the travel and transportation vertical with some of the largest outsourcing contracts in the country;* Led successful bids for ground-breaking contracts in terms of market penetration and value;* Reduced process times for a key client by 50% by automating internal processes on site;* Received the Chairman’s Quality Club Award in 2010 for outstanding personal performance, the highest award in the company.

A strategic leadership position, I held full ownership of all business planning and sales strategy for the region to ensure the delivery of revenue and profit targets. Focusing on establishing strategic partnerships while managing client relationships with additional responsibility for travel, transportation, retail and manufacturing nationally, I maximised P&L performance, utilising off-shore resources and streamlining to drive efficiencies in operations. I also build sales capability through the recruitment, training and mentoring of skilled sales professionals.* Established the business as the number one outsourcer in the travel and transportation segment;* Achieved CAGR in excess of 50% during tenure in the role.

Holding a succession of regional sales leadership roles across India, the Middle East, Hong Kong and Australia, I was responsible for the achievement of all sales targets and revenue growth through strategic planning and business development. With P&L responsibility, I identified and converted opportunities in new and emerging markets, grew product lines and launched new products into the market to diversify the portfolio. I also managed a multi-location sales team and led a direct team of 20 in addition to an extended dealer network and channel sales team of hundreds of people, providing clear direction and purpose to achieve organisational aims.* Promoted 5 times in 9 years due to demonstrated expertise in relationship building and the achievement of sales plans through business development and commercial acumen;* Grew the business in Victoria by 200% in the first year with the 3 year CAGR at 60%;* Delivered 100% growth in China in year 1, securing major new client partners;* Achieved the highest sales for IBM across the network becoming the largest distributor for Lotus IBM, Sybase and PowerBuilder.Product Manager | NIIT Technologies 1996 to 1998Area Sales Manager| Toshinwal Lohia 1996Marketing Executive | Passim Information Systems 1994 to 1996Sales Executive | Computer Annexe 1993 to 1994Sales Executive | Aravali Marketing 1992