Today I work as a Senior Systems Manager involved in all aspects of Information Technology. One of my specializations is active troubleshooting and remediation in real time. Part of this is working with teams during initial designs and integrations to reduce risk and sources of failure.Additionally a key function I have had for my entire career at Lifeline has been supporting a 911 level call center (24x7x365) call center. Part of this is being on call to troubleshoot and analyze issues that need quick resolution. Generally, post incident I will gather a team of resources to drive strategies or changes that will remediate or prevent future occurrences.I have designed upgrade strategies and led a teams to upgrade or replace components used in supporting the 911 call center including network, security, server OSs, routing, PBX, VMware and OVM virtualization, SAN storage, monitoring, Java application, and server shell scripting.One of my current projects involves completely re-architecting a hardware into a virtualized software solution.Specialties: Troubleshooting, solutions and systems architecture, product and service innovation, programming in Java, Visual Basic, C#, and shell scripting, programmatic management of Active Directory, security, telecommunications and PBX management, VoIP, data center design and installation.