Director Of Information Systems
Durham, Nc, Us
Directed strategic planning, budget management, execution, and oversight for all Information Services department functions in support of short- and long-term business goals. Drove compliance of systems and environment with FDA, Sarbanes-Oxley, and FISMA regulations. Established and deployed policies and procedures to build secure, reliable, and effective technology environment. Initiated, developed, and managed relationships with third party vendors, including direct management of outsourced IT support and administrative services provider.• Led migration of essential services to cloud, resulting in greater data availability and reliability while reducing operating expenses by 15%.• Devised and implemented solutions and procedures to support compliance with federal government regulations (FDA, FISMA, and 21 CFR Part 11), to include computer system validation program, qualified server environment to simplify server, and validated application management and maintenance.• Expanded technology resources in Birmingham, Alabama Research and Development facility, improving customer service and efficiency by reducing incident response time and equipment downtime.• Wrote and administered information security and training program.• Streamlined operating procedures of outsourced service provider to enhance customer experience and shorten incident resolution times.• Provided IT security services to outsourced vendor, to include Computer System Validation consulting and testing, IT audits, risk assessments, gap analysis against frameworks such as 800-53 and 800-171, pre-sales, project scoping, and policy and procedure writing.