Samrat Kc
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Samrat Kc Email & Phone Number

Site Reliability Engineer and Service Analyst at Tokio Marine Management Australasia
Location: Australia 4 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Tokio Marine Management Australasia
Role
Site Reliability Engineer and Service Analyst
Location
Australia
Company size
91 employees

Who is Samrat Kc? Overview

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Quick answer

Samrat Kc is listed as Site Reliability Engineer and Service Analyst at Tokio Marine Management Australasia, a with 91 employees, based in Australia. AeroLeads shows a matched LinkedIn profile for Samrat Kc.

Samrat Kc previously worked as Support Engineer at Tokio Marine Group and Store Manager at Domino'S. Samrat Kc holds Bachelor Of Technology - Btech, Information Technology from Victoria University.

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Email format at Tokio Marine Management Australasia

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Tokio Marine Management Australasia

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Profile bio

About Samrat Kc

IT Support Specialist with 2+ years of experience in a Level 1 and Level 2 Helpdesk role. Proven ability to provide excellent customer service, troubleshoot technical issues, and work independently and as part of a team. From my time in Management, Hospitality, and IT, I have had a chance to improve my time management, flexibility, and rapport-building skills as well as lead the team.

Current workplace

Samrat Kc's current company

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Tokio Marine Management Australasia
Tokio Marine Management Australasia
Site Reliability Engineer and Service Analyst
Australia
Website
tokiomarine.com.au
Employees
91
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4 roles

Samrat Kc work experience

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Support Engineer

Tokio Marine Group

Melbourne, Victoria, Australia

1. Basic/Advanced Troubleshooting:- Addressing straightforward technical issues such as password resets, account lockouts, and basic software or hardware problems.- Resolving more complex technical issues including network connectivity problems, software conflicts, and system errors.2. User Assistance/Remote Support:- Assisting end-users via phone, email, or chat to help them navigate and resolve common IT-related issues.- Offering guidance on software applications, operating systems, and basic IT procedures.- Using remote assistance tools to troubleshoot and resolve issues for end-users located in different offices or remote locations.3. Ticket Management/Escalation Handling:- Logging and documenting support requests in a ticketing system.- Ensuring accurate and timely updates on the status of open tickets.- Collaborating with Level 3 support or specialized teams to escalate and resolve issues that require higher-level expertise.4. Hardware Support:- Assisting with basic hardware setups, configurations, and troubleshooting for computers, printers, and other peripherals.5. Software Support:- Installing, updating, and troubleshooting software applications.- Guiding users on basic software functionalities.6. Project Assistance:- Assisting in IT projects, including hardware upgrades, software deployments, and system migrations..7. Customer Interaction:- Engaging with end-users to gather detailed information about issues and providing a higher level of technical expertise in problem resolution.

Store Manager

Domino'S

Sydney, New South Wales, Australia

- Delivering best results in terms of performance and efficiency to set an example to the team.- Creating and managing rosters, recruitments and trainings. - Ensuring food safety and general safety and security in store. - Analyzing store and individual metrics to raise awareness in team and to avoid detractors. - Managing and auditing cashflow and stock orders.

Nov 2019 - Apr 2021
Team & coworkers

Colleagues at Tokio Marine Management Australasia

Other employees you can reach at tokiomarine.com.au. View company contacts for 91 employees →

PP Phil Pascoe Phil Pascoe Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → MO Michiko Okazaki Michiko Okazaki Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → AP Augustus Prasad Augustus Prasad Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → JR Jillian Regler Jillian Regler Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → CM Cynthia Murphy Cynthia Murphy Colleague at Tokio Marine Management AustralasiaWest Pennant Hills, New South Wales, Australia View → JG Joanna Greig Joanna Greig Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → AP Araceli Palomo Araceli Palomo Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → AP Araceli Palomo Araceli Palomo Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → KH Kenji Hosaka Kenji Hosaka Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View → LM Lyn Mitchell Lyn Mitchell Colleague at Tokio Marine Management AustralasiaGreater Sydney Area, Australia View →
3 education records

Samrat Kc education

Bachelor Of Technology - Btech, Information Technology

Victoria University

Major: Network and System Computing Sub-Major: ICT Management

Diploma Of Education, Information Technology

Uts College
FAQ

Frequently asked questions about Samrat Kc

Quick answers generated from the profile data available on this page.

What company does Samrat Kc work for?

Samrat Kc works for Tokio Marine Management Australasia.

What is Samrat Kc's role at Tokio Marine Management Australasia?

Samrat Kc is listed as Site Reliability Engineer and Service Analyst at Tokio Marine Management Australasia.

Where is Samrat Kc based?

Samrat Kc is based in Australia while working with Tokio Marine Management Australasia.

What companies has Samrat Kc worked for?

Samrat Kc has worked for Tokio Marine Management Australasia, Tokio Marine Group, and Domino'S.

Who are Samrat Kc's colleagues at Tokio Marine Management Australasia?

Samrat Kc's colleagues at Tokio Marine Management Australasia include Phil Pascoe, Michiko Okazaki, Augustus Prasad, Jillian Regler, and Cynthia Murphy.

How can I contact Samrat Kc?

You can use AeroLeads to view verified contact signals for Samrat Kc at Tokio Marine Management Australasia, including work email, phone, and LinkedIn data when available.

What schools did Samrat Kc attend?

Samrat Kc holds Bachelor Of Technology - Btech, Information Technology from Victoria University.

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