Sean Keogh Email & Phone Number

Bridgwater, England, United Kingdom

Coventry, United Kingdom

• Designed and delivered a site stock control/KPI performance reports on a site and individual basis resulting in an initial increase in accuracy by 5% and productivity 2% within 1 month.• Maintained key client relationships through communication, feedback and support.• Designed, developed and maintained full site SOP’s, SSOW and training guides in partnership with Warehouse Team Leaders.• Lead continuous improvement plans to further strengthen KPI’s of all types around the site (Pick accuracy, fulfilment ratios and stock integrity for example). • Maintained inbound booking schedule delivering even workloads whilst prioritising important deliveries and communicating relevant workloads to Warehouse Team Leaders.• Statistical analysis of all warehouse data with feedback of results and advice on projections for planning and future improvement.• Maintained contract SLA reports, highlighting any required actions to management team.• Management and development, mentoring and training of staff, providing leadership to site in contract manager’s absence.• Problem solving, inventory control and innovation towards new projects, business change and development using logic, data and sound judgment to provide solutions.• Maintained all site systems and IT equipment including PC’s, printers and comms cabinets.

Coventry, United Kingdom

• Played a key role in the development of the Aldo contract dedicated to distributing Aldo shoes throughout the UK and Ireland, gaining support and respect from the client for innovative approach to managing their business.• Developed strong personal relationships with the customer, having regular review meetings to ensure that knowledge and understanding of their business was always up to date.• Initiated new processes, changing picking procedures and changing layout of inbound goods and storage locations, delivering 49% year-on-year increase in productivity in 5 years.• Designed and implemented a colour scheme for stock to improve stock rotation and set up FIFO (First in First out) process of delivery.• Managed and organised warehousing services to supply 34 UK and Ireland stores, plus 6 franchisee customers and the in-house e-commerce store, meeting stringent Aldo delivery standards.• Managed warehouse team of 20 (2 operations managers, 2 warehouse supervisors, 1 transport supervisor and 15 warehouse personnel) and 8 delivery drivers, setting standards and procedures to ensure that correct stock was delivered to correct stores complete and on time to achieve KPIs.• Delivered below budget costs by 6% for Aldo year-on-year, ensuring that own company revenue and profit budgets were exceeded.• Managed staff, setting objectives and carrying out annual performance appraisals and training and coaching individuals to achieve personal and business goals.

Db Schenker

• Specifically invited by major client to set up warehouse operations and processes for a new facility in Milan. • Designed and delivered 6 weeks training to local team to instil process operations and advised on process changes to existing Montreal warehouse operations.• Held regular reviews of revenue and costs to ensure that all business was conducted on a cost effective basis to maximise company profits and minimise customer costs.• Built strong team spirit within the warehouse by having regular meetings with the Supervisors to ensure that they were kept fully up-to-date with business developments.• Developed and managed a flexible workforce to meet the changing business needs of the customer and developed a strong relationship with local suppliers of temporary labour to supplement the workforce at peak periods.• With excellent communication skills, held daily staff briefing sessions to include personnel in the business, building a strong team spirit and developing a high level of staff retention.• Managed suppliers of warehouse consumables such as packaging and shrink-wrap, negotiating terms to ensure ‘value for money’.

Coventry, United Kingdom

• Various administration tasks including report compilation, managing inbound bookings, stock control.

Lutterworth

• Acted as warehouse trouble shooter, resolving problems such as re-entering deleted stock onto the system, managing issues related to incorrect stock in a location, prioritising work correctly to target urgent issues and ensuring that work was completed correctly.• Performed stock checks on receipts and in-warehouse stock, pre-delivery inspections of picked stock and perpetual inventory checks to ensure stock integrity was maintained.• Managed receiving department, implementing procedures to ensure that stock transfer notes were checked and goods unloaded safely.• Fulfilled an administration role based with the Inbound Scheduling and Planning team including booking stock deliveries into the warehouse.• Planned the movement of stock through the warehouse and decided on the best picking locations, and developed KPIs for the receiving team.• Regularly requested to manage specific projects across a range of operational and procedural issues due to ability to learn quickly, consistently delivering successful operational solutions.

Lutterworth

• Managed a team of 22 people through the peak period of the year leading up to Christmas, developing systems to ensure smooth flow of product into the warehouse and provide timely availability to the stores.• Planned and directed the work of team, ensuring that KPI targets were met and improved and all deadlines for work completion were achieved.• Devised and implemented several procedures that are still in use, including a Health & Safety inspection rota and Fire Marshal rota.

Lutterworth

• Picked stock using RF guns in a timely and accurate manner, delivering the stock to the despatch bay, working to target KPIs (Key Performance Indicators).• Started as a temporary/agency operator and offered permanent position as a result of quality of performance, and breaking all records on hourly picking rates.

Duties included serving drinks and taking food orders at the bar and waiting on tables. I also trained as a fryer in the kitchen.

Picking in the small parts department. Ensuring stock orders were picked correctly to stock order sheets and in a timely fashion to ensure transport deadlines were met. April 2002 - March 2003 - Loading bay operative (LBO) for TNT logistics.Responsibilties included placing cages into the correct lanes for runs to stores. Prepping the load prior to loading to ensure cages were condensed to fit trailers, scanning cages out to a store while loading and ensuring all cages were loaded and in the correct order for the delivery sequence. Tipping lorries on return and scanning cages back in for tracking purposes.Promoted to leading LBO.

Working as a temporary picker and unloader at a few warehouses then working for TNT logistics on the loading bay from November.

I was a member of a group of people who were the front line in customer interaction within the telephone banking industry. While on the phones I would service customers everyday needs from balance enquiries to bill payments to funds transfers. I would also have to deal with customer complaints about their accounts, charges, etc. We were also a very sales orientated department, with products such as loans, savings accounts, overdrafts and credit cards to sell. During my time there, I was selected to go on user acceptance testing to ensure that change proposals were user friendly and fit for purpose for my fellow advisors. I was also selected to be a Mentor and a floorwalker due to my knowledge and my ability to communicate that information to other advisors and customers. This meant while there was a shortage of team leaders on the operational floor, I would come off the phones and begin query handling on the unit and dealing with escalated complaints and queries from customers and advisors which involved certain levels of authority for refunds and gestures of goodwill. My coaching skills also took me to the Skills Development Area, which was set up for new recruits fresh out of training. Whilst there I would help the people in that area to make a smooth and painless transition from the training room to the front line, answering any questions they had and helping them understand anything they hadn't quite grasped yet. I had an extensive knowledge of the back office systems due to my eagerness to learn more about the work behind the scenes and was regularly called upon to be seconded to other areas of the operation to help reduce back logs for certain error reports and system queries with which I had learnt how to deal. I was also used as a trainer in the back office support team to teach other people these procedures, as well as spending time in the Internet banking department.

The Complete 2023 Web Development Bootcamp, Web Development

HTML, CSS, Javascript, Node, React, MongoDB, Web3 and DApps

Gcse, English

Grade C Maths - Grade C German - Grade D Integrated Humanities - Grade D Double Science - Grade C,C Physical Education - Grade C Design.

Education record