Research And Design Lead, Benefits Portfolio, Office Of The Cto
Current
Feb 2023 - Present
AeroLeads people directory · profile
Shannon Ford Email & Phone Number
Experience Designer and Researcher in Social Tech
at
U.S. Department of Veterans Affairs
1 work email found
@alluma.io
2 phones found area 408
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Experience Designer and Researcher in Social Tech
Location
Greater Sacramento, United States, United States
Who is Shannon Ford? Overview
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Quick answer
Shannon Ford is listed as Experience Designer and Researcher in Social Tech at U.S. Department of Veterans Affairs, based in Greater Sacramento, United States, United States. AeroLeads shows a work email signal at alluma.io, phone signal with area code 408, and a matched LinkedIn profile for Shannon Ford.
Shannon Ford previously worked as Research and Design Lead, Benefits Portfolio, Office of the CTO at U.S. Department Of Veterans Affairs and Sr Designer / Researcher at Nava. Shannon Ford holds Master Of Design, Interaction Design from Carnegie Mellon University.
Company email context
Email format at U.S. Department of Veterans Affairs
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{first}@alluma.io
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AeroLeads found 1 current-domain work email signal for Shannon Ford. Compare company email patterns before reaching out.
Profile bio
About Shannon Ford
I am a design researcher and interaction designer with 15+ years of experience working on everything from the Harley Davidson ownership experience to mobile college textbook readers. I’m particularly interested in how insights from user research can be used to truly ground design solutions and to inform both "what to make" and "how to make it." My expertise includes interaction design, information architecture, and qualitative user research methods such as ethnography, participatory design, and usability testing. I have been involved in all phases of the design process, from selling the work to building the interface, and have managed the hiring, staffing, and career development of research and UX professionals.
Listed skills include User Research, User Experience, User Centered Design, Interaction Design, and 35 others.
Current workplace
Shannon Ford's current company
Company context helps verify the profile and gives searchers a useful next step.
U.S. Department Of Veterans Affairs
AeroLeads page
8 roles · 35 years
Shannon Ford work experience
A career timeline built from the work history available for this profile.
Sr Designer / Researcher
Jul 2021 - Feb 2023
Sr Manager, Human-Centered Design
Alluma
May 2017 - Jul 2021
Founder & Principal Experience Strategist
Plan and conduct design research and create experience strategies to define design principles, content, and features for products and services. Create information architectures and interaction designs for web and mobile-based applications.Adjunct design instructor at Segal Design Institute, Northwestern UniversityCoach for Design for America Summer Studio.
Feb 2006 - Jul 2021
Director, User Experience
Responsible for managing the UX practice for the Central Region, which included hiring, staffing, and career management for 12 people; overseeing delivery quality for all projects with UX staff; standardization of UX deliverables such as user research reports, experience briefs, and workflows and wireframes; developing business proposals; and writing POVs.
2001 - Dec 2005
Customer Experience Architect
Led design teams during all phases of a user-centered design process, including user research, strategy, interaction design, content strategy, visual design, and prototyping for eBusiness initiatives and web-based interfaces.Sample clients: Johnson Wax Professional, Servicemaster
1999 - 2001
~2 yrs
Innovator
E-Lab
Planned, managed, and conducted ethnographic research studies that explored consumer experience as the basis of new product and business opportunities. Collected and analyzed data through a variety of techniques, including ethnographic interviews, observation, and self-documentation. Developed experience frameworks (e.g., processes, audience segmentations.
1997 - 1999
~2 yrs
Technical Writer And Course Developer
1991 - 1993
~2 yrs
2 education records
Shannon Ford education
Master Of Design, Interaction Design
Carnegie Mellon University
Bachelor Of Science, Computer Science
California Polytechnic State University-San Luis Obispo
FAQ
Frequently asked questions about Shannon Ford
Quick answers generated from the profile data available on this page.
What company does Shannon Ford work for?
Shannon Ford works for U.S. Department of Veterans Affairs.
What is Shannon Ford's role at U.S. Department of Veterans Affairs?
Shannon Ford is listed as Experience Designer and Researcher in Social Tech at U.S. Department of Veterans Affairs.
What is Shannon Ford's email address?
AeroLeads has found 1 work email signal at @alluma.io for Shannon Ford at U.S. Department of Veterans Affairs.
What is Shannon Ford's phone number?
AeroLeads has found 2 phone signal(s) with area code 408 for Shannon Ford at U.S. Department of Veterans Affairs.
Where is Shannon Ford based?
Shannon Ford is based in Greater Sacramento, United States, United States while working with U.S. Department of Veterans Affairs.
What companies has Shannon Ford worked for?
Shannon Ford has worked for U.S. Department Of Veterans Affairs, Nava, Alluma, Motif, Inc, and Avenue A Razorfish.
How can I contact Shannon Ford?
You can use AeroLeads to view verified contact signals for Shannon Ford at U.S. Department of Veterans Affairs, including work email, phone, and LinkedIn data when available.
What schools did Shannon Ford attend?
Shannon Ford holds Master Of Design, Interaction Design from Carnegie Mellon University.
What skills is Shannon Ford known for?
Shannon Ford is listed with skills including User Research, User Experience, User Centered Design, Interaction Design, Usability Testing, Information Architecture, Ethnography, and Experience Design.
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