Managing the HCUS Regulatory and Quality Affairs Department budget, coordinating all HCUS U.S. FDA Inspections and notified body audits, Overseeing HCUS Regulatory and Quality Affairs Department operational process improvements and efficiency, coordinating completion of reporting of HCUS Key Performance Indicators, creating and tracking eRingi request with department heads, Leading RAQA department meetings, interdepartmental meetings and other external business meetings, maintaining the HCUS team calendar, coordinating HCUS expense reports, debit notes, meetings, travel arrangements, expense reporting, working with Accounts Payable and Finance on recurring debit notes and G/L code management, initiating debit notes, tracking debit notes, working with the Director of Quality Management Systems to enter, obtain and update supplier and quality records in the eQMS, work with the Senior Director of Regulatory Affairs & Complaint Handling to enter, obtain and update legal contracts in the eQMS.

Processed/posted payments to vendor accounts, reconciled vendor accounts, responded to vendor invoices, prepared store invoices, provided customer service, data entry, filed/organized payments and vendor information and verified invoice and transaction information.

Accounts Payable work in the corporate office, administrative work, tracked/filed expenses, implemented procedures, scheduled appointments, managed important contacts, prepared documents, arranged travel, managed correspondence/first point of contact, liaised with suppliers and clients, personal shopping/errands.

Managing online real estate listings, creating Facebook ads for listings, managing the social media accounts for the group (Facebook, Pinterest, YouTube), creating marketing materials for new listings, creating standards of procedures and systems development, assisting with the Admin and Sales Team, listing pre/post closing procedures, working with Trulia/Zillow to create and confirm listings, SharperAgent follow up, effective communication and follow up with clients.

Administering leave of absence claims, tracking FMLA absences, coordinating various leaves with client Human Resources Department, verifying return to work status, informing claimants of documentation required to process claims, managing employee FMLA and WC claims efficiently, and responsible for keeping constant communication with the employer and employee.

Establishing relationships with clients, driving daily sales, utilizing business reports, interviewing potential candidates, training staff to perform and meet company standards, planning company promotions and events at the store, resolving client issues, running payroll for staff and myself, creating the weekly schedule for staff and maintaining an operationally functional store.