Shelagh Hadden, Cphq, Cpps, Lssgb Email & Phone Number

• Serve as a key staff member for Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Task II (Partnerships for Community Health). Collaborate work at the community and provider level with acute care hospitals, post-acute care facilities and stakeholders to improve specific measures impacting patient outcomes for Medicare patients. • Served as a key staff member for Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Task III (Targeted Response… Show more • Serve as a key staff member for Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Task II (Partnerships for Community Health). Collaborate work at the community and provider level with acute care hospitals, post-acute care facilities and stakeholders to improve specific measures impacting patient outcomes for Medicare patients. • Served as a key staff member for Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Task III (Targeted Response Interventions with Nursing Homes) to improve infection control measures and COVID vaccination rates.• Served as a key staff member for QIN-QIO Task B.2 (Reducing Disparities in Diabetes Care: Everyone with Diabetes Counts and the Campaign for Kidney Health (early identification, diagnosis and management of chronic kidney disease.• Identify performance improvement opportunities for health care providers and help develop a plan to implement solutions. • Develop project methodology and feedback materials for health care providers.• Develop and present health care education programs such as training workshops, conferences and acute care community presentations.• Coordinate areas related to collaboration, intervention and follow-up measurement.• Contribute to the development of various reporting capabilities and management reports.• Maintain documentation of assistance provided to all participating providers via TMF’s contact management system to be provided to the Centers for Medicare & Medicaid Services (CMS) upon request. Show less

1000 Ne 10Th Street

Provide coordination and oversight of ordering and distribution of $73 million dollars of federally funded vaccine to more than 800 Oklahoma childhood and adolescent immunization providers; coordinate statewide activities of the federal Vaccines for Children (VFC) program. • Developed and implemented standard monthly order frequency for all 800 providers; reducing forced orders outside of the automatic order system by inventory levels, allowing more frequent shipments of vaccine based on… Show more Provide coordination and oversight of ordering and distribution of $73 million dollars of federally funded vaccine to more than 800 Oklahoma childhood and adolescent immunization providers; coordinate statewide activities of the federal Vaccines for Children (VFC) program. • Developed and implemented standard monthly order frequency for all 800 providers; reducing forced orders outside of the automatic order system by inventory levels, allowing more frequent shipments of vaccine based on need. Reducing the amount of waste due to spoilage and expiration from poor inventory management. • Developed allocation and distribution model for vaccine purchased with state dollars• Developed, implemented and evaluated a new exemption process (Immunization Exemptions) reducing processing time from 28 to 17 days• Automated annual provider agreement & profile process to reduce errors and processing time Show less

Norman, Oklahoma

Lead efforts to achieve Accreditation and create a quality improvement culture; providing expertise and guidance to staff, interpreting PHAB Standards and Measures, coordinating efforts to collect and review documentation.• Led efforts culminating in national accreditation• Led process to develop Cleveland County Community Health Assessment and Improvement Plan

Oklahoma City, Oklahoma Area

Direct and manage agency Step UP performance management system and program operations statewide; provide guidance on services and operations to agency employees and outside customers; develop and recommend policies, rules and procedures• Member of the core team participating in efforts to achieve national accreditation• Developed and led Quality Improvement Training for the agency statewideSpecial Detail AssignmentDirect the performance management, strategic planning… Show more Direct and manage agency Step UP performance management system and program operations statewide; provide guidance on services and operations to agency employees and outside customers; develop and recommend policies, rules and procedures• Member of the core team participating in efforts to achieve national accreditation• Developed and led Quality Improvement Training for the agency statewideSpecial Detail AssignmentDirect the performance management, strategic planning, accreditation, and quality improvement activities of the agency. This function is critical to assure the agency is moving forward to accomplish its vision of creating a state of health and central challenge to achieve targeted improvements in the health status of Oklahomans. • Led process to develop Oklahoma Community Health Improvement Plan Show less

Oklahoma City, Oklahoma Area

Coordination of statewide training on Crimes Against Children for Law Enforcement, Child Welfare, Tribal Child Welfare and Forensic Interviews and their teams.

1000 Ne 10Th Street

Executive Assistant to Deputy Commissioner of Family Health Administration Provide assistance to the Deputy Commissioner in providing direction and consultation to professional and support staff in the delivery of multiple complex programs and agency services on a statewide basis.Developed database to monitor and utilize data to inform practice for personnel and positions. Partnered with procurement to develop and pilot electronic travel process for the agency; procure airfare and… Show more Executive Assistant to Deputy Commissioner of Family Health Administration Provide assistance to the Deputy Commissioner in providing direction and consultation to professional and support staff in the delivery of multiple complex programs and agency services on a statewide basis.Developed database to monitor and utilize data to inform practice for personnel and positions. Partnered with procurement to develop and pilot electronic travel process for the agency; procure airfare and lodging for Family Health Services staff, created procedures and processes and trained individuals within Family Health Services Show less