• Creative & results-driven professional offering 20 years of rich onshore & offshore experience in leading IT Global Program and Delivery management of several large programs for Fortune 500 companies• Presently associated with Wipro Technologies, Bengaluru as Delivery Head • Technocrat with specialization in end-to-end IT Application & Software Management; directed the business operations through executive level planning and analysed delivery issues in a timely fashion• Gained hands-on expertise in accomplishing growth and profitability for the unit by implementing best practices on all key delivery parameters like Revenue, Margins, CSAT and ESAT• Impressive success in managing clients globally with excellent onsite experience with major customers in Manufacturing, Healthcare and Energy domains• Expertise in setting out delivery standards for various operational areas, implementing quality systems & procedures to facilitate a high-quality experience, while adhering to the SLA and business • Skilled in defining and spearheading project roadmaps, program requirements, and release processes for software products; driving teams for delivering exceptional product offerings across Manufacturing, Healthcare, Energy and Utilities domains• Led strategic delivery projects and initiatives comprising re-engineering of business service processes, operations and enterprise applications; evolved delivery process and influenced operational issues across the organization• Business Transformation Leader with reputation for leading through ambiguity and implementing pioneering technologies; • proponent of sustaining innovation• Efficient organizer, motivator, team player and a decisive leader with the ability to motivate large geographically spread teams to excel and win• Proven track record of establishing cordial relationships with stakeholders, technical teams & multi-vendors environment for successfully executing concurrent projects