• Own and develop a diverse portfolio of accounts with annual spends on Box of at least $100,000, including several strategic accounts with annual spends of over $1,000,000 • Develop both internal and external special programs for customers, including security-focused analysis that is now used by the entire go-to-market organization • Mentor and on-board new team members, partnering with them as they learned about the Box product and processes • Drive strategic renewals and expansions with customers, including new products, use cases, initiatives and overall deeper partnerships • Implement strategic integrations with customers, including Google Workspaces,Microsoft Teams, Salesforce, Slack, and more

* Perform initial on-boarding of accounts with enterprise level customers, ensuring strong adoption and ongoing engagement throughout the customer’s lifetime* Execute a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction* Serve as the Banzai subject matter expert providing guidance and addressing challenges on work/ project management and collaboration to customers* Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Banzai use throughout the account* Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Banzai* Use usage patterns to gain insights, provide guidance and increase customer satisfaction* Serve as the primary interface to manage and resolve any critical situations* Work closely with the Sales and Professional Services teams to share customer insights that inform additional product and service sales opportunities* Provide expert customer insight to product management, marketing and sales on what innovation and continuous improvement is needed in the user experience, product capabilities and features, and customer engagement processes that ensure rapid adoption, usage velocity, high renewal and referral rates in our larger customers, many of which operate at massive scale* Exceed all performance targets, including maintaining high unit renewal rates

* Act as an extension of the customer, being a proactive advocate within DiscoverOrg and the customer to accomplish defined objectives* Help customers calculate and monetize business value by driving quarterly reporting with customers; measuring business value, penetration, usage, and adoption* Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success.* Monitor and identify adoption and utilization trends, provide recommendations based on customers’ business needs.* Expand DiscoverOrg sales in assigned customers by identifying and executing cross-sell/up-sell opportunities of product and services

Partner with C-Level executives to find global office solution by selling the value proposition of this global leader in corporate real estate.Prospect, identify and close business with fast moving start-ups and fortune 1,000 clients throughout the Northwest.Manage a book of business that exceeds $3.5 million in annual revenue.Clients include T-Mobile, Redfin, HTC, Cray, Vertafore, Symetra and Russel Investments.Provide weekly, monthly and annual forecasts.Manage a CRM system of over 1,000 clients.Exceeded budget every month on the job.

Managed the financial performance of 11 business centres In the Bellevue, WA area.Maximized the Operating Profit from the existing business by delivering revenues, managing costs and ensuring excellent customer care in the market.Provided Sales and Operations leadership with a direct sales force in a business-to-business sales environment with P&L responsibility. Established objectives and targets with 42 direct reports and ensures goals and performance expectations are communicated clearly.Managed all casting for the Bellevue/Boise area - interviewing, hiring, training/coaching and team structure.Partnered with the marketing team to develop and execute the marketing plan to drive brand awareness and enquiries.Provided sales mentoring and development of all General Managers to continually raise the level of sales acumen within the Company.

What we doRegus is the world’s largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread across almost 100 countries. With our ever expanding range of innovative products and services we enable people to work their way whether it’s from home, on the road or from an office.Where we do itRegus is a global organisation with more than 1500 business centres across some 600 cities. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and our sharesare listed on the London Stock Exchange.Who we do it forMore than a million customers including half of the Fortune 500, as well as hundreds of thousands of start-ups, small and medium sized companies across every sector.