Formerly as a Principal Customer Success Manager at Adobe, my mission was to enable and inspire enterprise customers in the innovative use of our solutions to achieve their strategic goals. As I take the opportunity to re-focus based on my passion for wine and the Washington wine industry, I'm exploring possibilities to combine my creative talents with my data-driven mindset to contribute to the success of winegrowers and winemakers in Washington State. Stay tuned... (or reach out if you have a challenge you'd like to chat about)Adobe Career Highlights:• Engaged with business and creative leaders at Adobe's largest enterprise customers to address key workflow and business challenges.• Excelled at mitigating renewal risk and driving growth while managing a $30M+ book of business• Drove evolution of Adobe Creative & Document Cloud platforms through successful customer advocacy.• Leader on Academy Award winning team that developed Adobe After Effects motion graphics software.• Key player in the desktop video revolution. Contributions accelerated market growth and product adoption.Passionate about:• Reducing friction in customer experiences engaging with brands• Uncovering opportunities and turning them into offerings that delight customers• Achieving business goals, exceeding customer expectations and driving the competition crazy.• Helping people in general, and making their professional and personal lives better.• Writing stories about wine and the people who grow and make it.Key talents I possess that enhance my diverse skill set:• Great instincts that complement a data driven mindset• Intense curiosity that drives continuous desire to learn and seek new challenges• Innate ability to connect with others and build effective relationships.