Susanna Kim Email & Phone Number

- Leads PMO for a highly visible global revenue management program for an international hotel chain scaling to more than 6000 hotel sites and 9,000 users- Responsible and accountable for developing and implementing a comprehensive PMO framework across the organization, overseeing a team of 7+ project managers amongst multiple workstreams, providing.

Atlanta Metropolitan Area

- Led PMO for enterprise-wide data and analytics migration to cloud-based platforms (ACE) for the Commercial Data and Analytics Team - Developed and implemented new processes and accountability measures to ensure migration to be completed on time and within budget, working with existing teams in Atlanta, GA and off-shore in the Philippines, totaling more.

Atlanta, Georgia, United States

- Led PMO for strategic data warehouse development, analytics and trade investment management projects for French-based retail client revenue growth leadership team, based in the U.S. and France- Presented key statuses reports and drove alignment between executive leadership team - Created budget for tracking and forecasting throughout project delivery.

Atlanta, Georgia, United States

- Managed enterprise-wide content management system implementation as technical program manager for U.S. based clothing retail client, driving target goals of increasing efficiencies when updating marketing and product content, reducing lead times from 6+ weeks to minutes- Developed PMO framework, including charter, scope, budget, status and risk.

Atlanta, Georgia, United States

- Planned, executed and managed of engagements for top clients (focused on automotive vertical)- Collaborated in scoping prospective engagements and developing proposals- Led team of 10+ developers through successful delivery of all project phases, including product releases- Held accountable on overall quality, engagement, and adherence to the schedule.

Atlanta, Georgia, United States

- Led PMO and account management for top clients such as AMC, Coca-Cola, Little Caesars, Aramark, and Live Nation- Provided leadership for global client development team, driving strategy and project management support for clients in China, Nigeria, and Mexico- Managed end-to-end deployment of digital content on commercial applications- Initiated and.

New York, New York, United States

- Facilitated communication and processes between various departments including tech, UX, strategy and marketing, across major media brands such as Univision, PGA Golf and Network A- Served as SCRUM master for developers across the U.S (10+ team members), responsible for full lifecycle of multiple products for various digital platforms- Researched and.

Atlanta, Georgia, United States

- Managed company’s largest client portfolio as Team Lead for Foreclosures dealing with Georgia Wells Fargo Freddie Mac- Supervised a 20+ person team, coaching and training company-wide and client policies- Completed performance reviews, training, task assignments, and scheduling- Developed business case and solutions for IT-led projects to improve.