- Designed and implemented several procedures and safeguards to increase security and compliance measures including creation of Exchange rules to block transmission of unencrypted personally identifiable information and firewall rules to mitigate potential malicious traffic to the company’s File Transfer Protocol (FTP) site- Researched and recommended software products to increase compliance with industry regulations including Speech Analytics solutions to monitor and evaluate employee-customer interactions- Recommended several strategic shifts that would improve the reliability, stability, and availability of computing resources including policies for change management and cloud computing initiatives- Redesigned and recoded over 200 automated computing tasks into a single job with less than 100 lines of code- Performed Hyper-V maintenance such as snapshot removal and hard drive expansion that had previously been neglected- Streamlined Domain Name System (DNS), Network Time Protocol (NTP), and other infrastructure stabilizing protocols to increase efficiencies across the network- Restructured Active Directory to correlate with company departmental structure and standardized Organizational Unit membership. - Cleaned up stagnant entries in Active Directory and developed processes to mitigate recurrence such as procedures for employee hiring and termination and the introduction of naming conventions- Migrated databases, applications and services from obsolete server infrastructure to newer systems- Reviewed Group Policy Objects (GPOs), corrected existing objects, and created additional objects as necessary to better align with company objectives and security requirements - Integrated Voice over Internet Protocol (VoIP) telephones and hardware into existing traditional telephone system in order to initiate migration to this newer and more robust technology without the initial up-front cost of an entirely new system

- Planned tactical data communications for 8 exercises including Cisco routing and switching solutions and Microsoft based data services utilizing virtual server technology. Led a team of 15 personnel in implementing planned network architecture- Supervised daily activities of Tier 1 helpdesk and coordinated with Tier 2 personnel in order to facilitate timely resolution of customer support requests- Supervised tactical equipment maintenance program and ensured accountability of data assets assigned to the section- Coordinated tasking for creation of classified-capable tactical network operations center including liaison with certifying agencies and contractor support- Led section preparation for numerous inspections including two Logistics Readiness Inspections and the Commanding General’s Readiness Inspection

- Responsible for all actions associated with the accountability and safeguarding of Communications Security (COMSEC) material assigned to the command- Wrote and established command EKMS policy and standard operating procedures- Implemented the use of SharePoint as an EKMS management tool and means of communicating policy and procedures to local elements- Corrected numerous discrepancies including the installation of a GSA-approved vault door to replace the non-compliant door previously utilized

- Identified future garrison communication requirements and planned equipment installation- Prioritized operations and projects to ensure timely completion- Established liaison with other military and contractor entities to facilitate garrison communications requirements- Led a diverse team of personnel in preparations for Commanding General's Readiness Inspection

- Provided security oversight on protection of classified information at 11 locations throughout the Philippines and tracked security clearance requirements for over 600 personnel- Implemented SharePoint database to facilitate clearance verification at remote facilities- Advised the commander on security policy and implementation, including the establishment of the first joint US-Philippine operations centers- Tracked, investigated, and reported security violations and infractions and implemented corrective procedures to mitigate repeat offenses

- Led working group to establish procedures and policy for newly emerging Marine Air Ground Task Force Information Technology Support Center (MITSC)- Led a team of 8 personnel in the establishment of regional helpdesk and network status reporting- Provided liaison with contractors and military entities on the establishment of a temporary network operations center valued at $200,000 and permanent facility valued at $700,000- Coordinated with regional information assurance representatives to ensure completion of Marine Corps directed IA tasks

- Coordinated the relocation of all assets and personnel for the newly created company into new facilities- Disseminated tasking and tracked completion status of over 30 senior command policies and orders- Created and supervised command body composition and remedial physical training programs- Supervised the implementation of operational risk management principles in company training events

- Advised senior leadership on policy decisions and ensured promulgation and enforcement of policy within the enlisted community- Assisted in creation of unit Training, Exercise and Employment Plan

- Led team of Marines in creation of convoy standard operating procedures- Responsible for the accountability, morale, and welfare of over 80 military and civilian personnel

- Maintained accountability of over 1600 items of classified material and equipment- Provided communications security support for two exercises- Streamlined command emergency action plan and EKMS policy guidance- Created training material for subordinate units and personnel

- Planned tactical data communications for 4 exercises including Cisco routing and switching solutions and Microsoft based data services. Led a team of 30 personnel in implementing planned network architecture- Supervised tactical equipment maintenance program and ensured accountability of data assets assigned to the section

- Responsible for all facets of data communications for the command, including domain name, e-mail, official message system, network monitoring, backup and recovery solutions, and file storage services- Led a team of 7 personnel in administration of over 50 pieces of networking equipment- Created procedures to incorporate configuration management of network processes and procedures- Directed a team of 12 personnel in the migration of 18 servers and over 250 workstations from Windows 2000 to Windows 2003- Implemented a specialized network solution to connect the command to all major NATO HQ elements- Coordinated participation and network support solutions for all agencies participating in Marine exercises and operations in Europe and Africa

- Taught over 800 hours of classes in subjects such as Network Fundamentals; Cisco routing and switching; TCP/IP; Subnetting, Supernetting, and Route Aggregation; NT Workstation; Tactical Networking; Local and Wide Area Networks; Internet Information Server; and Veritas Backup Exec- Created course-ware for Network Fundamentals; Introduction to Routing and Switching; Introduction to Subnetting, Supernetting, and Route Aggregation; Tactical Networking; and Local and Wide Area Networks- Created database solution to track student progress throughout the training cycle

- Assisted in migration from Banyan Vines to Microsoft NT- Led a team of 4 Marines in all facets of network administration for the command, including account creation and user support- Developed and implemented data backup system for all servers in the command

- Assisted in establishment of remote print stations throughout Okinawa- Completed mainframe printing, data retrieval, and programming tasks

- Recruit Training at Marine Corps Recruit Depot, San Diego, CA- Marine Combat Training at Camp Pendleton, CA- Computer Operator Course at Quantico, VA