Charles Dennis Email & Phone Number

Seymour, Connecticut, Us

The Junkluggers is an eco-friendly alternative to conventional furniture & junk removal, providing environmentally sustainable disposal services for homes and businesses. Our friendly, professionally trained, licensed, and insured employees specialize in removing and donating or recycling unwanted residential, commercial and industrial items. We partner with many local & national charities to help give the items we remove a second life. When successful, we also provide clients with tax-deductible receipts for any items we are able to donate on their behalf.Leveraging AI tools like Clay.com, La Growth Machine, Cassidy AI, Respell AI, Zapier & Fathom for business development and Tableau for data prep and analysis.

Established strategic technology direction, application standards, methodologies, priorities, and approaches for application architecture. Guided business and IT to ensure that application architectures were understood, properly implemented, documented and administered effectively. ► Established Architecture group to perform Enterprise and Solution Cloud Architecture functions incorporating key SDLC components into IT Operations and Governance.► Provided leadership and development for a team of 45 local and remote analysts and developers driving over 3,000 enhancements each quarter and providing 24X7X365 support for offices in 20+ countries. ► Built strong team of highly capable resources growing both FTE and Managed Services group by 30%+ and consistently achieved a top 5% of Gallup employee / manager engagement scores.► Partnered with InfoSec team & Internal Audit to ensure compliance with HIPAA, SOX, PII, GDPR, CCPA, PCI, etc.► Provided oversight of multiple projects, RFPs, SOWs for implementation of key solutions, migrations and acquisitions.

Retained by Warburg Pincus and Silverlake equity partners and executive team to rationalize enterprise systems strategy (ERP/CRM/BI), perform multi-country consolidation of competing technologies, and re-platform corporate systems on to leading cloud technologies. Managed $12m technology budget ~ 33 FTE ~ 15-30 on/offshore consultantsCUSTOMER RELATIONSHIP MANAGEMENT➤ Global technical oversight of CRM solution selection, architecture, deployment and support. ➤ Global consolidation and retirement of 75+ stand-alone CRM applications, multiple SalesForce orgs, multiple stand-alone Siebel, ACT, MS Outlook, Sage, Constant Contact & others into a single global SalesForce org. ➤ Recruited top talent and retained Deloitte Consulting and Apps Associates on/offshore managed services resources for ongoing support, configuration and enhancement of SalesForce CRM to meet regulatory and business requirements. ENTERPRISE SYSTEMS➤ Directed global team of technical and functional resources in transformation of standalone financial packages used throughout US, Europe and Asia Pacific on to a single ERP system. ➤ Developed demand management process to balance global project pipeline and ensure stakeholders align with priority.➤ Migrated internally managed global ERP platform to private cloud improving recoverability & speed of change. BUSINESS INTELLIGENCE: ➤ Established Business Intelligence practice to gain key insights across core platforms through the use of data marts & warehouses. ➤ Collaborated with private equity ownership group (Silver Lake Partners and Warburg Pincus), to support liquidity event to Intercontinental Exchange.➤ Established data quality team, master data strategy using data marts and data warehouse, Oracle Trade Community Architecture (TCA) and governance program to accelerate distribution of Financial, HR & Sales analytics. ➤ Selected and implemented Tableau Server and Alteryx to replace outdated ERP based analytics platforms.

Boston, Massachusetts, Us

Technical oversight of the global deployment and managed services support of ERP platforms including all Supply Chain, Financials, HR & Imaging. This includes current North American efforts of AP, FA, CM & AR as well as implementation of the Financial platform suite in 6 countries in Europe.

Boston, Us

Responsible for building one of the largest and most comprehensive ERP Systems in the Financial Services industry. This included implementing over 35 modules across 5 countries with less than 5 full time resources. The effort resulted in an 85% decrease in standalone information systems and the creation of a single source of truth for employees, financial accounting data, customers and projects.➤ Developed innovative agile process and testing strategy for rapid deployment allowing us to apply over 55k patches each year to meet regulatory and compliance objectives and quickly deliver new features and functionality. ➤ Guest speaker at Oracle Open World and participated on multiple customer advisory boards to help educate other companies on how to harmonize the path to production and deliver large enterprise system value quickly.

Boston, Us

I was retained by the Treasurer of IBT to evaluate inefficiencies in the Financial Accounting group and implement strategic automation. Development: ➤ Architected/Developed system to handle global trust/custody calculations➤ Architected/Developed Billing and Accounts Receivable apps to manage the trust/custody business➤ Architected/Developed a Bid system used by sales teams to create and approve complex quotes for pooled product offerings. ➤ Automated workflow and integration to avoid rekeying financial data across systems➤ Converted acquired JP Morgan Chase Trust/Custody fee billing data to SEI ➤ Technologies used included ADP: eTime, Oracle General Ledger, Fixed Assets, Payables, Microsoft: Access/VBA, Monarch, ACL, sqlServer.

Austin, Texas, Us

Selected by Oracle Corporation to serve on their Global Security Advisory Council representing the needs of both Financial Services and the Oracle On-Demand customer base. Made key recommendations resulting in the closure of several application security holes and helped draw attention to architectural challenges.

Austin, Texas, Us

Selected by Oracle On-Demand to help guide the direction of their current and future service offerings and improve service levels.

Us

This two year consulting position started at US Trust prior to their acquisition by Citizens bank. Initially hired by UST after their purchase of Lexington Savings Bank to ensure a smooth transition of financial information systems to UST. Retained by US Trust senior management after the acquisition to develop a strategy to tie together their core banking and financial accounting systems. To fulfill these business requirements Charles performed the system design and technical development work creating several applications to pull, accumulate and allocate transactions by cost center to general ledger.

Us

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