I will be focusing on helping hospitality businesses leverage emerging technologies to create customer-centric experiences, improve operational efficiencies, and unlock new growth opportunities at a global scale. I will be responsible for guiding businesses through their digital transformation, ensuring they remain competitive in a rapidly evolving market. GAIN’s senior advisory services span across the full spectrum of the travel, restaurant, hotel, and MICE industries, helping businesses navigate critical challenges such as labor shortages, shifting guest/patron/passenger expectations, and the increasing demand for digital integration and sustainability. GAIN’s unique value proposition lies in its ability to deliver actionable solutions tailored to the specific needs of each client, combining global expertise with local insights.About Growth Advisors International Network (GAIN)GAIN is a global collective of seasoned C-level and senior executive leadership specializing in the travel, hospitality, and MICE technology sectors. GAIN offers fractional senior executive and C-suite leadership, and a range of managed advisory services, including technology and product development reviews, commercial strategy, brand positioning, and go-to-market advisory. GAIN operates across five continents, providing global coverage and expertise to drive growth and industry impact

Magicgate is redefining the future of hospitality. The consultancy is a global leader in digital innovation, specializing in the strategic application of XR, AI and other disruptive technologies. Magicgate helps businesses embrace the next wave of digital transformation by delivering solutions that optimize operations, enhance customer experiences, and drive growth. Key Offerings:• Custom Strategy: Tailored roadmaps for XR, AI, spatial computing, metaverse and other disruptive technology integrations.• XR Solutions: XR strategy from immersive customer experiences to advanced training techniques.• VR Training & Onboarding: Reduce learning curves, ensure employees are job-ready faster. Minimize travel costs, particularly for global organizations.• Remote AR Support & Maintenance: Procure AR solutions to enhance real-time remote support, allowing technicians to overlay digital instructions onto physical objects in real time.• AI-Powered Innovation: Discovery, procurement and implementation of AI / ML tech, like predictive analytics, chatbots, and business operations including the use of advanced Computer Vision.• Digital Twins: Optimize facility management, enhance guest experiences, and improve sustainability by providing real-time data on operations, predictive maintenance, and personalized guest services.Magicgate is headed up by President and CEO, Skip Kimpel who is a renowned technology evangelist with a distinguished career in the food, beverage, and hospitality sectors, where he’s held CIO and senior technology leadership roles with a proven track record driving digital transformation. He has served on the board of The Florida Restaurant & Lodging Association and The Restaurant Technology Network, and has held leadership roles inside the VR/AR industry. Expertise integrating disruptive technologies makes him a trusted authority in navigating the future of hospitality and beyond.For more information, visit https://magicgate.com.

Crewire provides immersive solutions for training in the quick-service restaurant industry. Our software enables franchisors to monitor, track and evaluate employee training and onboarding after hiring.Our solution reduces the cost of training for store managers by 10X while enabling 4X faster training for QSR employees.

The Volumetric Media Interoperability EG seeks to build understanding around volumetric media and draft a charter for a “Volumetric Media Interoperability” Domain Working Group. Opportunities for more immersive services are increasing as volume capturing and rendering devices become more readily available. As a result, more technologies are being developed to address the requirements for compressing, storing, and delivering volumetric media. Multiple SDOs (e.g. 5G-MAG, 3GPP, MPEG, VFA, SVTA, DVB, SBTVD, etc.) have established isolated focus or study groups to solve issues affecting volumetric media services. Because of the wide-spread interest and isolated initiatives, the volumetric media ecosystem is becoming fragmented.

At ConStrata, our approach has always been operations-first.Since 1988, ConStrata has always been the industry thought-leader, in providing creative, innovative and business enhancing solutions for our clients.We utilize our deep operational experiences and unique technology perspectives to provide strategy through Consulting, implementation through Services and deliver through Digital.No matter where you are in your journey to meeting the opportunities and challenges in your business, we’re the right partner in helping you achieve your goals.Our focus is in three major segments: Foodservice:We’re a trusted partner for some of the largest and best-known operators in the world. Our partners lean on our experience and expertise in the field as they negotiate operational challenges and implementation projects. Our clients value our steady hand and deep insights gained through years of experience in the industry.Hospitality:Our team has worked with the largest hospitality brands, management companies, owners, suppliers and leading independent operations across the globe, helping them to select, implement and provide winning solutions from start to finish.Retail:We help retailers who operate alongside or are integrated within the hospitality and foodservice segments resulting in remarkable cost and operational efficiencies.

Virtual Dining Concepts (VDC) brands are a collection of the most highly sought-after food delivery categories in the current marketplace, some with celebrities attached. With menus created by our chef, the Culinary Director of VDC, they can be reproduced in a wide range of kitchens with minimal training.

Brought on board to manage and develop new technologies related to private investigations within the insurance industry. Responsibilities include project management, systems administration and software / database development. Business operations are currently located in three locations including offices in Ohio and the Philippines. Responsible for IT purchasing, strategic planning as well as disaster recovery.* Reworked existing, dated technology and helped improve daily workflow through the optimization and proper configuration of systems.* Established a secure and reliable network by implementing firewalls, VPN connections, corporate antivirus and did a full audit of the company’s existing systems and network operations. Additional modifications were made to the servers and file systems to ensure proper regulatory compliance as well as securing sensitive data. * Created a new disaster recovery plan that allowed the company to operate without concern as to redundancy of systems. This allowed for seamless operations between all office locations eliminating downtime by having proper fail-over and fail-back technologies in place.* Developed in-house software tools that streamlined several processes in the daily workflow. Creating these tools allowed for a major decrease in lost time and therefore allowed the company to profit through efficient use of employee time and effort. It also removed employee confusion and reduced the amount of time an employee needed to be trained in their position.* Re-established the website back end system that allowed for secure transactions and protection of sensitive customer data. Additionally a customer tracking system was built that allows for automatic case updates which reduced the need for customer intervention and at the same time giving the customer satisfaction that their project was being delivered on time. As a result, it created a competitive edge to others within our industry.

Recruited by former client to launch and lead a large, multi-site organization’s IT department. Lead one direct report and personally engage in managing technology for 12 locations and in implementing security and business continuity processes. Manage IT budget and strategic IT planning.