Skip Wallace Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Frisco, Texas, United States

Dallas-Fort Worth Metroplex

Dos Equis Pavilion

Dallas/Fort Worth Area

• Developed new premium sales team in the Dallas market for sales start-up including recruiting, selecting, orienting and training employees.
• Trained staff on new ticketing process, CRM management and best practices for premium sales.
• Lead, mentored and trained premium sales team that sold over $2.1 million in Super Bowl, International Series and NFL Draft Packages in less than three months.
• Managed day-to-day operations and all lead generation for premium sales staff.
• Implemented worldwide sales programs by developing sales action plans.
• Provided leadership to sales organization in implementing sales organization objectives that appropriately reflect company’s goals.

Dallas

• Developed new sales call center including hiring, design, development and training.
• Solicited Memberships and funds for Annual Fund, through previous and new donors.
• Managed a team of 6 Sales Representatives to deliver expected sales results by making outbound calls to established lead lists of prior customers.
• Supervised and on going development of Call Center Sales Team
• Conducted daily sales action planning meetings with team and individual Sales Representatives to communicate status of current projects and to identify trends or needs within the call center and the company.
• Reviewed and take appropriate action to improve or highlight representative statistics, including: outbound dials made, total sales and conversion rates.

• Managed Group Sales Managers for 7 Waterparks across Texas, 14 Sales Managers and 7 Coordinators
• Implemented and developed call center to increase group sales
• Managed 8 Call Center employees
• Responsible for all lead generation across Texas
• Built and designed sales process for catering, picnic and hospitality in parks
• Created “Coconut Club” an online store where our exclusive partners can purchase discount tickets and passes

Frisco, TX

• Responsible for all Corporate Partnership Group Sales
• Manage all group sales for largest 150 Dallas Fort Worth Companies by number of employees
• In charge of managing community relations team assets to promote ticket sales
• Manage B2B sales through TicketMaster groups manager
• Collect and distribute leads gained through B2B sales platform

The review of all proposals and contracts for approval, implement group sales advertising and marketing plan, set and maintain group sales budget, reconcile monthly variances in the budget, reconcile weekly sales with accounting. Develop an aggressive incentive plan for sales staff, maintain contacts with CVB’s and industry management companies to generate.

• Responsible for Long Term Suite sales and Nightly Suite rentals
• Sold in excess of set goals all three seasons
• Earned Number One ranking in Suite Sales in 2006, 2007 and 2008
• Generated revenues of over $700,000 in total baseball product
• Coordinated event planning and implementation
• Presented packages face to face to large companies in Dallas/Ft.Worth area

• Responsible for Nightly Suite Sales and group ticket packages
• Created event packages to fit needs of companies
• Generated sales of over $1 Million in first season
• Led sales team in first year
• Responsible for customer service/management on event days
• Ranked at the top of group sales executives in customer satisfaction survey evaluations

Sold multi-team sponsorships for all 164 Minor League Teams

• Assisted General Manager in all aspects of operations including budgeting, advertising, marketing, negotiating lease with city, team travel and human resources
• Managed Sponsorship and Ticket Sales Departments
• In charge of set up of AF2 team in Wichita, Kansas, including setting pricing, hiring staff, negotiating lease with city, training and travel.
• Managed sales staff of eight members
• Created leads for sales team
• Sold over $750,000 in season ticket and corporate sponsorships

• Managed Sales Staff of nine members
• Responsible for Telemarketing, Season Ticket, Group, Suite, and Corporate Sales
• Operated Customer Service
• Responsible for 95% of Club Seat Sales
• Generated over $350,000 in Season Ticket Plans per Season
• Responsible for over $100,000 of Coupon Book Sales per Season