Scott Kirby Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Ongoing management of TD embedded insurance productsUnderstand and contribute to the development and execution of the embedded benefits portfolio Product lead on compliance and regulatory changesRecommend and lead operational efficiencies and client experience improvementsLead development of product and process enhancements, to acquire and retain profitable product growth, meet customer needs

Toronto, Ontario

Provide assistance with the ongoing management of the Direct Life and Health product line, including the design and launch of new insurance products and the maintenance/enhancement of existing products. Manage relationship between Product department and life insurance sales and service call centre.Act as a project lead or subject matter expert for various initiatives that will contribute to the achievement of TD Life Group strategic objectives. Lead and coordinate multiple stakeholder groups, ensuring that timelines are met consistently and that the needs of the customer, employee and shareholder are maintained. Assist in facets of projects that drive TD Insurance goals, including concept development, execution post implementation analysis. Develop and foster strong working relationships with with key supporting partners, including Distribution, Marketing, Phone Channel, Online Channel, Legal, Compliance and Technology Solutions. Support the content for Direct Life and Health customer fulfillment. This includes the development and implementation of applications, polices, certificates, brochures, sales and retention scripting, as well as online manuals and procedures.Provide ongoing sales and service support to any internal or external business partners. Research the market to ensure we are up to date with product offering, pricing and promotions. Participate in strategy development providing roadmap for future growth.Produce monthly reporting for department to report on collected premiums, new annualized premiums, sales units, as well as other inbound phone, online channel and outbound telemarketing metrics and to report on the status of initiatives.

Etobicoke

Lead and supervise a dynamic team of up to thirteen insurance advisors in their delivery of legendary service to clientsCoach employees towards achieving business and development objectivesManages performance and provides ongoing coaching, feedback and recognition on productivity and qualitySupport and drive change by establishing transparency and approachabilityIdentify top performers and develop them for future roles within the organizationInspire the will to win from all team members and ensure execution on organizational strategyLead professional development of staff, helping create an efficient, productive and dynamic workforce Provide technical support and direction to direct and indirect reportsHandle customer concerns with professionalism and tact

Etobicoke

Provide supervisory support and act as key resource for office members to verify policies and procedures Mentor new employees; teaching them the skills and knowledge that they will need to further the profitability of TD Promote internal recognition between employees to showcase and encourage excellent working behavioursReplied upon as a referral underwriterReview files submitted by analysts of lower authority to approve, reject, or modify policy change requests Utilize strong risk assessment skills in order to mitigate risk exposure and maximize profitabilityDemonstrate problem solving skills to tailor policy conditions in order to accommodate a risk that may otherwise be unacceptableListen to concerns of employees in order to make change to improve the workplace environmentRespect confidentiality and anonymity when soliciting feedback from employees as it pertains to workplace satisfaction

Etobicoke

Completed insurance claim investigations in order to determine if claims should be denied, settled, or otherwiseCreated and delivered underwriting presentations; educating employees and how to underwrite effectively and mitigate our company riskAudited internal files in order to ensure compliance with TDBFG policies and proceduresPrepared court files and attended court as a witness for TD Insurance

Toronto, Ontario, Canada

Assisted in the planning and implementation of recruiting events on and off campusConducted presentations to students, parents, and guidance personnel in order to generate a qualified prospect pool to market a new institutionCounseled prospective students regarding programs of interest and qualificationsDeveloped positive relationships with guidance councilors in order to have them portray a positive image of the in institutionEncouraged students to complete Information Request Cards in order to enable lines of communication with prospectsPrepared visit reports to summarize results of each school visitUsed independent action and judgment while traveling to high schools around Ontario

Toronto, Ontario, Canada

Cross-checked aged receivables to commodity prices to ensure accuracy of revenueDeveloped and maintained databases at The Beer Store corporate officeMaintained commodity databases to facilitate forecastingPerformed trend analysis in order to project future revenue in recycling program

Certificate In Sustainability And Esg

Completed a comprehensive program that equips professionals with the tools to assess and report on sustainability risks and opportunities..

Environmental Management

Risk Management, Risk Management, I

Chartered Insurance Professional

Honours Bachelor Of Business Administration, Business Administration, Honours