Sk Ajijul Islam Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

- Customer Analytics- Generating of Interactive & insightful Sales & Business Dashboard for all business verticals.- Vendor Management and negotiation- Manpower Analysis- CLTV & ARPU Analysis- CRM Service Delivery- Lead Generation through digital marketing- Data Presentation for Daily & Weekly review with all Business Heads- Presentation & MIS Analysis- Data management from different departments of business verticals – Accounts, Finance, HR, Purchase, Advertising, Transport, Academic etc.- MIS reports & Data analysis – Finance, Accounts, Sales and HR- Market Research, Trend Analysis, Graphical representation & Analysis for all business verticals- IT coordination with system for data extraction & Management- Vendor Management, claim settlement, creditor’s payment tracking & clearance with proper record maintenance.- Processing Company receipts, Invoices, claims & Bills- Coordinate with cross functional department to ensure compliance with established company protocol- Assisting and coordinating with the sales team for daily / weekly and monthly sales reports and presentation

Kolkata, West Bengal, India

Customer Analytics, Business Dashboard and Reporting for Subscription CRMService Delivery Head, Bengali Magazine Business Operation and Special Projects – Business Development - Generated data insights highlighting improvement opportunities in sales and distribution- B2B/Institutional Sales Servicing and Client Account Management - Owned the KPI Tracker Process to monitor the following o Target Achievement / Target orientation o Sales Return for unsold copies o Collection within due date / Debtors o Business Development Activities o Customer Satisfaction Index o Media monitoring / Ad Sales for Supplements - Motivated / Coordinated 40+ member sales team to increase the primary, secondary and tertiary sales- Driving renewal subscription retention through coordinated interventions on customer satisfaction index- Implemented Online Subscription Portal for eSales through SAP CRM integration for automated subscription processing- Analysed promotional cost and top line revenue regular basis for reaching the bottom-line revenue through provisional accuracy and budgeting

Kolkata, West Bengal, India

Business Analytics, Customer Segmentation, CLTV, ARPU analysis Subscription Campaigns for select publications SAP CRM Bengali Magazine Subject Matter Expert- Customer Segmentation for Subscription Campaigns based on profile, Lifetime Value and Average Revenue per user- Analysed West Bengal Assembly demographical data and generated deep sights to increase product presence in major towns- Spearhead Business Intelligence implementation for Bengali Magazines- Requirement elicitation to SAP CRM team keeping customer experience at the centre,- Executed Puja Subscription campaigns digital platform to global audience for increased revenue share- Conceptualized and implemented Puja Subscriptions through SMS and Online campaign management tools- Negotiated with vendors, and distributors to reduce promotional and travel expenses through identification of cost optimization- Implemented new subscription delivery model to increase delivery efficiency with reduced costs

Kolkata Area, India

MIS & Business Analytics, Call to ActionProcess & Sales Effectiveness Initiatives, Schemes, Campaigns and Promotions, Sales Services,Sales to Production Process Optimization and Linkages - Developed an innovative application to check the business viability and ROI of any new activities before launch the market - Implemented new subscription model with innovative renewal retention in Kolkata that resulted 5x growth in subscription- Restricted the unplanned supply to reduce the unsold cost- Monitoring sales and services for golden outlets (Top 20%) to increase productivity- Executed special projects to increase subscription base in rest of east region along with regional sales team members ensuring target achievement- Negotiated Vendors after a round of cost analysis for better rates, optimized it by 15% - Developed 200 model NCOs to to increase the availability of magazines in the market- Executed process optimization to generate Production Order of magazine copies through coordination with sales and cross functional team members- Executed initiatives to increase fixed sales (beat / line-sales) compare to impulsive buying percentage- Implemented auto generation of supply sheet to reduce the process time- Developed a distribution process of POS material for increasing the visibility of product range in the market- Implemented a checking process of unsold processing to maintain hygiene in the market

Kolkata, West Bengal, India

Back Office & Sales Support

Kolkata, West Bengal, India

Looked after direct sales promotions

Diploma, Business Analytics ( On Going )

Diplom, It

Bsc, Economics

Higher Secondary, Economics