Scott Le Brun
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Scott Le Brun Email & Phone Number

Implementation Manager at Veracross
Location: Greater Melbourne Area, Australia 11 work roles 9 schools
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Current company
Veracross
Role
Implementation Manager
Location
Greater Melbourne Area, Australia
Company size
110 employees

Who is Scott Le Brun? Overview

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Quick answer

Scott Le Brun is listed as Implementation Manager at Veracross, a with 110 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Scott Le Brun.

Scott Le Brun previously worked as Support Manager at Education Horizons Group and Systems Manager at Education Horizons Group. Scott Le Brun holds Diploma Of Leadership & Management from Victorian Chamber Of Commerce And Industry.

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Email format at Veracross

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Veracross

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Profile bio

About Scott Le Brun

I have a strong understanding of customer needs and how best to assist schools with EdTech solutions.Previously employed at Education Horizons over the past 12 years building and leading large teams; covering L1, L2 & L3 SaaS application support and Systems involving technical incident support, server framework deployment, on-boarding and product suite upgrades. Acting as 2IC supporting the Global Head of Support in day-to-day operations as well as developing and implementing company strategy; driving initiatives to improve operational efficiencies within budget constraints.I have a passion for customer service and improving the customer experience at all touch points. I believe customer support is the most critical aspect of any business. I enjoy coaching and mentoring to build high-performing teams that have accountability for ensuring customer satisfaction. I work hard at building and maintaining strong relationships with customers to build trust and brand loyalty.I utilize strong technical skills from with an IT background experienced with leading technical teams and managing IT infrastructure systems supporting and covering Windows server, Active Directory, PowerShell, SQL Server, virtualization, Azure, Office 365 ,SharePoint, Salesforce and API integration development.

Listed skills include Servers, Disaster Recovery, Windows Server, Microsoft Sql Server, and 37 others.

Current workplace

Scott Le Brun's current company

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Veracross
Veracross
Implementation Manager
wakefield, massachusetts, united states
Website
veracross.com
Employees
110
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Company profile
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11 roles

Scott Le Brun work experience

A career timeline built from the work history available for this profile.

Implementation Manager

Current
Veracross

Melbourne, Victoria, Australia

Mar 2024 - Present

Support Manager

Education Horizons Group

Melbourne, Victoria, Australia

Managed support for Synergetic / SEQTA / SchoolPRO for L1, L2, L3, technical / CX teams and Enterprise business. Assist Global Head of Support as 2IC. Incident response, escalation, and complaint management. Vendor management, resource planning, budget management, performance management. KB and process documentation. Executive reporting and accountability.

May 2021 - Sep 2023

Systems Manager

Education Horizons Group

Melbourne, Victoria, Australia

Managed systems support for Synergetic / SEQTA / SchoolPRO / Internal IT systems technical teams. Onboarding, server & product provisioning, and upgrades. Technical incident and escalation management.

May 2011 - May 2021

Systems Manager / Operations Manager

Education Horizons Group

Melbourne, Australia

Managed complete SchoolPRO business operations in conjunction with Systems Manager duties including business finances, resource planning, budget management, performance management, customer onboarding, support, vendor management, cloud hosting.

Jul 2019 - Apr 2020

Ict Manager

Mount Scopus Memorial College

• Helpdesk / Service Desk Management• Staff & Team Management• ICT Operations• Asset Management• Purchasing / Vendor Management• Budget Forecasting and Management• Strategic Planning• Project Management• Cost Management• Funding Submissions• Service Level & Operational Level Agreement Management• Policies & Procedure Management• Database Management• Business Intelligence Reporting• Written reports to stakeholders• Network Planning & Maintenance• Software & License Management• Backup, Disaster Recovery & Business Continuity Planning• PABX phone system / Voicemail Management• Application training

May 2009 - May 2011

Ict Coordinator

Mount Scopus Memorial College

* Manage IT Helpdesk staff* Manage asset life cycle. Purchasing, allocation and disposing of assets.* Assist budget forecasting and management* Assist project management* Administration, maintenance and integration of third party application and server equipment, including PABX.* Level 3 Helpdesk support

Jan 2004 - May 2009

Systems Administrator

Mount Scopus Memorial College

* Administration, maintenance and integration of third party application and server equipment* Manage IT Helpdesk staff* Installation, administration and maintenance of Netware Groupwise email server* Installation, administration and maintenance of Linux based internet proxy server and firewall* Repairs and upgrades to computer workstation equipment* Software application configuration and deployment* Level 3 Helpdesk support

Dec 1999 - Jan 2004

It Technician

Mount Scopus Memorial College

* Installation, administration and maintenance of Novell Netware servers* Installation, administration and maintenance of Linux based internet proxy and email server* Installation of network cabling and switching equipment* Repairs and upgrades to computer workstation equipment* Software application configuration and deployment* Level 2 Helpdesk support

Feb 1995 - Dec 1999

Network Technician / Software Developer

Manchez Enterprises

* Installation and administration of Novell Netware servers* Installation of network cabling and switching equipment* On-site repairs and upgrades to computer workstation equipment* Microsoft Windows and Office client training* Software application configuration and deployment* Custom application software development using Borland C++

Jan 1994 - Feb 1995

Software Developer / Customer Support

Timemaker

* Software development using Omnis5, Databoss, FoxPro & Microsoft C in DOS, Windows & Macintosh environments.* Contributed to developing attendance recording, asset management and service department software* Designed and constructed barcode related hardware & software solutions.

Jan 1990 - Dec 1993

Electronics Technician

Musicmaker

* Component level servicing of automated background music players.* Field service of microprocessor controlled fire evacuation systems.* Printed circuit board design using CAD.* Electronics design for new systems.

Jan 1987 - Dec 1989
Team & coworkers

Colleagues at Veracross

Other employees you can reach at veracross.com. View company contacts for 110 employees →

SP Sara Paterson Sara Paterson Colleague at VeracrossKnoxville, Tennessee, United States View → NM Nicholas Miller Nicholas Miller Colleague at VeracrossPittsburgh, Pennsylvania, United States View → MV Matthew Vallance Matthew Vallance Colleague at VeracrossLondon, England, United Kingdom View → BS Brandon Seibel Brandon Seibel Colleague at VeracrossDenver, Colorado, United States View → CP Caitlin Parker Caitlin Parker Colleague at VeracrossMiddleton, Massachusetts, United States View → MG Michael Giles Michael Giles Colleague at VeracrossMalden, Massachusetts, United States View → MB Makenzie Baker Makenzie Baker Colleague at VeracrossBoston, Massachusetts, United States View → GL Gregory Lowther Gregory Lowther Colleague at VeracrossGreater Harrisburg Area, United States View → KC Kristen Carey Power Kristen Carey Power Colleague at VeracrossExeter, New Hampshire, United States View → JM Jacob Middleton Jacob Middleton Colleague at VeracrossChesterfield, England, United Kingdom View →
9 education records

Scott Le Brun education

Diploma Of Leadership & Management

Victorian Chamber Of Commerce And Industry

Itil 4 Foundation Certificate In It Service Management

Ddls

Itil V3 Foundation

Advanced Training

The Effective New Manager, Business Administration And Management, General

Victorian Chamber Of Commerce And Industry

Certified Novell Administrator, Netware 5

Novell Education

Certificate Iv, Information Technology (Technical And User Support)

Eastern Tafe Melbourne

Basic Electronics Certificate

Swinburne Tafe

Education record

Knox Technical College
FAQ

Frequently asked questions about Scott Le Brun

Quick answers generated from the profile data available on this page.

What company does Scott Le Brun work for?

Scott Le Brun works for Veracross.

What is Scott Le Brun's role at Veracross?

Scott Le Brun is listed as Implementation Manager at Veracross.

Where is Scott Le Brun based?

Scott Le Brun is based in Greater Melbourne Area, Australia while working with Veracross.

What companies has Scott Le Brun worked for?

Scott Le Brun has worked for Veracross, Education Horizons Group, Mount Scopus Memorial College, Manchez Enterprises, and Timemaker.

Who are Scott Le Brun's colleagues at Veracross?

Scott Le Brun's colleagues at Veracross include Sara Paterson, Nicholas Miller, Matthew Vallance, Brandon Seibel, and Caitlin Parker.

How can I contact Scott Le Brun?

You can use AeroLeads to view verified contact signals for Scott Le Brun at Veracross, including work email, phone, and LinkedIn data when available.

What schools did Scott Le Brun attend?

Scott Le Brun holds Diploma Of Leadership & Management from Victorian Chamber Of Commerce And Industry.

What skills is Scott Le Brun known for?

Scott Le Brun is listed with skills including Servers, Disaster Recovery, Windows Server, Microsoft Sql Server, Microsoft Exchange, Network Administration, Windows 7, and Itil.

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