Sudiptha Kar Mith Email and Phone Number
I am a computer engineer and retail manager with a passion for technology and customer service. I graduated from Seneca College with an Ontario College Advanced Diploma in Computer Engineering Technology, where I learned Python, C/C++, C#, network security, troubleshooting, and database management, among other technical skills. I also hold multiple certifications, such as CompTIA Certmaster, Raspberry Pi, and Google IT Support.As an Assistant Store Manager of Fresh at Walmart Canada, I lead over 100 employees, directing their schedules and tasks based on staffing needs, budgets, and business operations. I improve customer shopping experiences and satisfaction metrics, resulting in better customer retention and increased sales. I also analyze seasonal sales trends, demands, and profit margins, track warehouse claims, and organize events to boost associate engagement. Previously, I worked as an Information Technology Service Desk Co-op Technician at Seneca College, where I provided remote technical support to over 25,000 users, designed inventory systems, and updated the service desk website. I am excited to connect with like-minded professionals on LinkedIn and explore new opportunities in the retail and technology sectors.
Walmart Canada
View- Website:
- walmart.ca
- Employees:
- 9280
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Assistant Store ManagerWalmart Canada Aug 2022 - PresentToronto, Ontario, Canada• Trained and coached employees to set team performance standards resulting company revenue increases• Directed employee schedules and tasks based on staffing needs, budgets with time management and business operations to improve customer experiences.• Conducted quality, timely performance feedback and appraisals along with addressing performance shortcomings with employees to develop individual improvement plans• Coordinated with Department Managers to set specific and actionable goals based on established KPIs.• Manage and assist the Walmart Grocery Pickup and Online order team with the Pre-subs and availability• Provide support and assistance to the Front-end managers and other crucial areas of the business• Reviewed financial statements and activity reports to practice total loss prevention policies minimizing shrink• Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.
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Support ManagerWalmart Canada May 2022 - Aug 2022Toronto, Ontario, Canada
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Merchandise AssociateWalmart Canada Sep 2019 - Apr 2022Toronto, Canada Area
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Overnight Fulfillment AssociateWalmart Canada Aug 2019 - Sep 2019Toronto, Canada Area
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Customer Fulfillment AssociateWalmart Canada Jul 2018 - Aug 2019Toronto, Canada Area
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Information Technology Service Desk TechnicianSeneca College Dec 2019 - Aug 2020Toronto, Ontario, Canada• Provided exceptional customer service to clients by resolving supportrequests through telephone calls, emails, service counter walk-ups, andservice tickets in a timely manner• Managed escalation of reported problems by prioritizing and assigningthem to experienced technicians to resolve issues as quickly as possible• Provided troubleshooting, repairing, replacing hardware, and performingregular maintenance of IT equipment, including computer, audiovisualhardware, and all software applications• Assigned as the first point of contact for employees, faculties, andstudents with day-to-day IT issues• Taken ownership and responsibility of issues from start through to asuccessful resolution• Worked independently and in teams to follow standard Service Deskoperating procedures and accurately logged all service desk tickets usingthe defined tracking software -
Warehouse AssistantThe Hillman Group May 2018 - Jul 2018Toronto, Canada Area
Sudiptha Kar Mith Education Details
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Computer Engineering Technology
Frequently Asked Questions about Sudiptha Kar Mith
What company does Sudiptha Kar Mith work for?
Sudiptha Kar Mith works for Walmart Canada
What is Sudiptha Kar Mith's role at the current company?
Sudiptha Kar Mith's current role is Assistant Store Manager at Walmart Canada with expertise in process improvement and customer service..
What schools did Sudiptha Kar Mith attend?
Sudiptha Kar Mith attended Seneca College, University Of Regina.
Who are Sudiptha Kar Mith's colleagues?
Sudiptha Kar Mith's colleagues are Payel Gore, Jenna Cruz, Deep Prajapati, Kiranpreet Saini, Jacob Eagles, Nour Haj Ibrahim, Nat Monachese.
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