Director of Security and Safety

Reached 10k+ employees nationwide using self-developed, best practices driven Prevention of Workplace Violence policy and program.Thrived as a key influencer and contributor in changing the company’s culture and workplace modernization effort while concurrently executing physical security and requirements for a multitenant, 400k sq. ft., headquarters. Directed central administrative management of all company-wide physical security services included all domestic security services, Global Security Operation Center, and security systems. Managed security service contracts for armed/unarmed uniformed security services and security operations center. Established and recommended the approval of security policies, procedures and standards in all areas of security and investigative activities. Forecasted, managed and negotiated a multibillion-dollar operational and $750K capital budget. Key Contributions:• Directed, coordinated, designed, and deployed strategic and complex physical security risk management in initiatives and projects.• Established and facilitated corporate-wide Active Assailant/Active Shooter education as the company’s subject matter expert (SME).• Implemented best in-class physical security mitigation methodologies and technologies, reducing weekly uniformed security coverage by 600hrs.

Generated $325k cost savings of operational budget within two years using Six Sigma and LEAN methodologies.Directed domestic security staff in identifying, developing, implementing, and maintaining security processes across the organization to reduce risks, respond to incidents, and limit exposure to liability. Executed physical security strategy and requirements for a multitenant 232K sq. ft. headquarters building. Developed curricula and delivered diverse protective training programs to human assets, nationally and internationally. Forecasted and managed an $800K operational budget. Fortified collaborative relationships with local, state, and federal law enforcement agencies to meet organizational goals. Conducted confidential and highly sensitive investigations. Coached and mentored personnel as the department’s Ethics and Compliance manager.Key Contributions:• Developed a Prevention of Workplace Violence policy and program used by 37K+ employees across 16 properties nationally. • Held Secret Security Clearance, Private Sector granted by the US Department of Homeland Security.• Transformed the corporation’s security culture to one defined by transparency and customer service.• Ensured safety of the CEO, Board of Directors, executives, and their family at diverse events and facilities; achieved through the orchestration of protective detail services including executive drivers, close protection operatives, and personal protection plans.

Direct responsibility for the development, implementation and oversight of security programming at the Pittsburgh's Research Center. Minimized the vulnerability of company employees, senior executives, intellectual property and physical assets from harm, loss and /or comprise resulting from dishonest, criminal, and/or inappropriate acts.

• Recognized, the need for a self-defense program exclusive to women and adolescents. Developed and taught evening program for over 200 participants.• Taught several annually required law enforcement courses for the Commonwealth of Pennsylvania.

• Held four leadership positions and was promoted to Interim Administrator in October 1998. • Managed budget of over $16 million and obtained $150,000 savings by analyzing organization needs and renegotiating vendor contracts.• Improved, as team member, customer satisfaction by 65% with design and implementation of Continuous Quality Improvement, Service Excellence and Customer Satisfaction initiatives. • Reduced grievances by 15% and arbitration by 5.5% as a key contributor of labor/management resolution team.

Developed and implemented security, safety, and parking indicators exceeding JCAHO Accreditation standards for a freestanding psychiatric hospital and two hospital based psychiatric units• Prevention & Intervention Protocols and Procedures for Violence in the Emergency Room. • Conceived a free of charge, residence-to-facility patient transportation system that raised hospital volumes. • Key contributor/educator in customer service and first impression initiative.• Responsible for adapting security force into sworn in Peace Officers for the Commonwealth of Pennsylvania.

• First officer in the history of the department to be promoted to the position of “Investigator, Senior Officer”.• Identified the need for a special investigative and operations unit. Managed a team of four investigators that achieved a solve-rate of 77% of all investigated cases.