Chief Operating Officer
CurrentManage staff to align with the company’s strategic visionForge strong relationships with customersLiase with clients to understand their needs and translate them into software requirementsManage the team to ensure the configuration of features and processes requested are functionalVerify the software application meets the client’s criteria by the due date Make sure users are trained and can access self help Provide efficient support and updates to software as needed Provide operational and administrative proceduresMotivate and encourage all staff by fostering a positive work environment