• Handling ECommerce Team and training them to be able to handle Marketplace Accounts.• Managing Advanced Product Listings with Keywords.• Handling customer’s queries on different Online Marketplaces & resolving them within the stipulated timeline.• Prioritize work time to ensure productivity and department standards for time spent.• Strategizing and Implementing ways to achieve sales target.

• Handling ECommerce Team and training them to be able to handle customer queries.• Communication with customers primarily through email, chat by utilizing a variety of software tools.• Handling customer’s queries on different Online Marketplaces & resolving them within the stipulated timeline with the help of Shipping team & Management.• Prioritize work time to ensure productivity and department standards for time spent.

• Handling USA & Indian Marketplace accounts.• Having knowledge of e-selling on eBay.in, eBay.com, Amazon.com, Amazon.in & FBA Process.• Managed all aspects of content management for store catalog and promotional activity; coordinated development of assets using internal resources.• Creating product information packages of products including product descriptions, images and pricing. Ensured all information of SKU is well maintained & updated.• Developing database directory for Amazon, Walmart and other online Marketplaces.• Working on Product verification while content management & after the Listing the Feed files.• Daily checking of orders received from Different Marketplaces and update same to the Shipping team.• Maintained relationships with shipping team through online support, order entry and order fulfillment to include Walmart, Amazon & Other international Marketplaces for order preferred processing.• Regular checks on Orders shipment and tracking them with the help of tracking numbers, and duly update same to the buyers.• Handling customer’s queries on different Online Marketplaces & resolving them within the stipulated timeline with the help of Shipping team & Management.• Oversaw products offered and to ensure sales were maximized and orders delivered were accurate. Worked directly with merchants to ensure product images and content are received and uploaded on the site, as well as removed discontinued product lines as per the stock availability.• Regularly reviewing competitive offers with Pricing on Preferred Marketplaces in terms of product ranges in different category including new offering products and customer offerings.• Regularly have to update the Inventory with the help of Inward Resources.• Strategizing and Implementing ways to achieve sales target.

• Handling Sales of Nokia Products at the given Retail Outlet.• Maintaining log book with daily sales of Nokia Products.• Coordinating with Team Leader to increase sales and for the betterment of our products.• Strategizing and Implementing ways to achieve sales target.

• Responsible for Filtering leads given by the Tele-callers team.• Fixing appointment with Clients and regular follow-ups with them.• Coordinating with different companies and their sales manager for available flats and shops as per requirement.• Site Visit with Clients, explanation of projects and closing out the deal.• Assisting Clients with Loans, Paper Work to complete a deal and assisting them with various payment options as well.• Strategizing and Implementing ways to achieve sales target.