Sander Kuijer

Sander Kuijer Email and Phone Number

Chief Commercial Officer | Boardmember KSF | Strategic Advisor @ ETB Group
ataşehir, istanbul, turkey
Sander Kuijer's Location
Utrecht, Utrecht, Netherlands, Netherlands
About Sander Kuijer

Sander Kuijer is a Chief Commercial Officer | Boardmember KSF | Strategic Advisor at ETB Group. Colleagues describe them as "Sander hired me to help him restructure the Dutch Operation within his team at Majorel. I have gotten to know Sander as a very committed COO, with a great commercial sense, creating new opportunities for the team and at the same time maintaining strong relations with the clients. He is very committed to his team, looking out for their interest and needs. Although he is very result driven, he is keen to do right for his team as well. He has shown a very strong understanding of the BPO… Show more" and "I had the pleasure of working alongside Sander as part of the management team at Majorel Benelux, where he served as COO and I was Head of Business Controlling. Throughout our time working together, Sander consistently demonstrated exceptional leadership and dedication. Sander has a remarkable ability to be available and attentive to suggestions for improvement, which significantly contributed to our team's success. Together, we were able to enhance the productivity and profitability… Show more"

Sander Kuijer's Current Company Details
ETB Group

Etb Group

View
Chief Commercial Officer | Boardmember KSF | Strategic Advisor
ataşehir, istanbul, turkey
Website:
etb-group.com
Employees:
123
Sander Kuijer Work Experience Details
  • Etb Group
    Chief Commercial Officer (Cco) A.I.
    Etb Group Oct 2024 - Present
    Utrecht, Netherlands
    • Leading all business development efforts and strategic partnerships for ETB Group, expanding services into German, Belgian, and French markets.• Managing all marketing and external communications, driving brand awareness and customer engagement.• Achieving an increase in revenue through successful implementation of new business strategies and partnerships.
  • Kuijer Consultancy
    Teammanager/Changemanager Unive Zuid-Nederland (A.I.)
    Kuijer Consultancy Jun 2024 - Present
    Sliedrecht, South Holland, Netherlands
  • Kuijer Consultancy
    Company Owner
    Kuijer Consultancy Mar 2021 - Present
    Utrecht
  • Kuijer Consultancy
    Strategic Advisor To The Global Board Of Majorel (A.I.)
    Kuijer Consultancy Jun 2021 - Jan 2022
    Amsterdam, North Holland, Netherlands
    Strategic advisor to the local, regional and global board of Majorel with the specific assignment to strengthen Majorel's global footprint for the Dutch and English markets. This assignment has lead to the successful take-over of Alembo Suriname by Majorel.
  • Klantenservice Federatie
    Board Member, Vice President & Treasurer
    Klantenservice Federatie Jul 2022 - Present
    KSF is the Dutch Contactcenter Federation in which I represent the BPO industry and audit the execution of the bureau of the Federation both from a financial and Mission/Vision perspective.
  • Majorel Netherlands
    Chief Operating Officer The Netherlands, Suriname And Sweden
    Majorel Netherlands Aug 2022 - Jul 2024
    Amsterdam, Noord-Holland, Nederland
    As COO I am responsible for the delivery of the Dutch and Nordics markets from our locations in the Netherlands, Suriname, Sweden and Ghana, in total over 1100 FTE. The departments OPS, WFM, Training&Quality and Facilities report directly to the COO. The Dutch and Nordics regions fall within the France - Africa - BeNeLux (FAB) region where, as the COO, I report to the regional CEO and am part of the regional board.
  • Majorel Netherlands
    Director Of Business Development
    Majorel Netherlands Dec 2021 - Jul 2024
    Amsterdam, Noord-Holland, Nederland
    As Director of Business Development I am responsible for all Sales, Marketing, Contracting, Pricing, Account Management and Project Implementation activities. Setting up and executing the sales and marketing strategy for the Dutch and Nordic Markets, having end responsibility for the contracts and relationships with our partners.
  • Coniche
    Senior Consultant & Interim Manager
    Coniche Mar 2021 - Jan 2022
  • Nederlandse Loterij
    Manager Wfm (A.I.)
    Nederlandse Loterij Mar 2021 - Nov 2021
    Den Haag, South Holland, Netherlands
  • Eneco
    Lead Wfm & Partnermanagement
    Eneco Apr 2019 - Mar 2021
    Rotterdam En Omgeving, Nederland
    Binnen de Eneco Customer Care afdeling HR verantwoordelijk drie teams; WFM (8fte), Outsourcing (4fte) en Functioneel Beheer (8fte). In deze hoedanigheid verantwoordelijk voor het opstellen, implementeren en executeren van de strategieën die bij deze vakgebieden horen. Dit binnen een multi-channel en multi-vendor inrichting (~90% outsourcing) voor zowel B2C als B2B contact. Contract en budget eindverantwoordelijke voor outsourcing.
  • Bol.Com
    Manager Wfm & Operations
    Bol.Com Feb 2017 - May 2019
    Utrecht En Omgeving, Nederland
    Verantwoordelijk voor de operationele en financiële performance van de klantenservice van bol.com. De klantenservice van bol.com kent een multi-channel en multi-vendor inrichting (100% outsourcing) en is ongeveer 700 fte groot. De focus ligt op een extreem goede klantbeleving en een hoge medewerker tevredenheid tegen voorspelbare kosten. Eindverantwoordelijke voor een team van 7 fte.
  • Bol.Com
    Forecaster (Wfm)
    Bol.Com Aug 2015 - Feb 2017
    Utrecht
    Verantwoordelijk voor het voorspellen van al het klantcontact van bol.com via de kanalen telefonie, e-mail, chat, WhatsApp, FacebookMessenger en Twitter DM.
  • Planners.Nu
    Wfm Consultant
    Planners.Nu Feb 2015 - Aug 2015
    Integreren van front- en backoffice van in totaal 75 fte. Het opzetten van nieuw functiehuis en nieuw besturingsmodel, waarmee flexibiliteit en servicebelofte naar de klant gewaarborgd zijn. De contactcenter manager en 4 teamcaptains zijn door mij getraind in het – op de nieuwe manier – (be) sturen. Daarnaast heb ik chat als nieuw kanaal geïmplementeerd.
  • Achmea Zorg
    Forecaster
    Achmea Zorg Apr 2013 - Jan 2015
    Verantwoordelijk voor planners/forecasting team van 4 fte dat als aandachtsgebied heeft; forecasting, capaciteitsplanning en roostering.
  • Achmea
    Centrale Trafficmanager
    Achmea May 2010 - Apr 2013
    Verantwoordelijk voor dagelijkse performance over 4 sites met een totaal van ~700fte
  • Achmea
    Workflowspecialist
    Achmea Aug 2009 - May 2010

Frequently Asked Questions about Sander Kuijer

What company does Sander Kuijer work for?

Sander Kuijer works for Etb Group

What is Sander Kuijer's role at the current company?

Sander Kuijer's current role is Chief Commercial Officer | Boardmember KSF | Strategic Advisor.

Who are Sander Kuijer's colleagues?

Sander Kuijer's colleagues are Yasemin D. Varlik, Murat Türkdoğan, Siham Benabdelwahed, Mevlüt Uygar Ün, Ayse Goktas, Halimi Box, Ibrahim Ethem Gunaydin.

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