Sander Kuijer Email and Phone Number
Sander Kuijer is a Chief Commercial Officer | Boardmember KSF | Strategic Advisor at ETB Group. Colleagues describe them as "Sander hired me to help him restructure the Dutch Operation within his team at Majorel. I have gotten to know Sander as a very committed COO, with a great commercial sense, creating new opportunities for the team and at the same time maintaining strong relations with the clients. He is very committed to his team, looking out for their interest and needs. Although he is very result driven, he is keen to do right for his team as well. He has shown a very strong understanding of the BPO… Show more" and "I had the pleasure of working alongside Sander as part of the management team at Majorel Benelux, where he served as COO and I was Head of Business Controlling. Throughout our time working together, Sander consistently demonstrated exceptional leadership and dedication. Sander has a remarkable ability to be available and attentive to suggestions for improvement, which significantly contributed to our team's success. Together, we were able to enhance the productivity and profitability… Show more"
Etb Group
View- Website:
- etb-group.com
- Employees:
- 123
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Chief Commercial Officer (Cco) A.I.Etb Group Oct 2024 - PresentUtrecht, Netherlands• Leading all business development efforts and strategic partnerships for ETB Group, expanding services into German, Belgian, and French markets.• Managing all marketing and external communications, driving brand awareness and customer engagement.• Achieving an increase in revenue through successful implementation of new business strategies and partnerships. -
Teammanager/Changemanager Unive Zuid-Nederland (A.I.)Kuijer Consultancy Jun 2024 - PresentSliedrecht, South Holland, Netherlands
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Company OwnerKuijer Consultancy Mar 2021 - PresentUtrecht
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Strategic Advisor To The Global Board Of Majorel (A.I.)Kuijer Consultancy Jun 2021 - Jan 2022Amsterdam, North Holland, NetherlandsStrategic advisor to the local, regional and global board of Majorel with the specific assignment to strengthen Majorel's global footprint for the Dutch and English markets. This assignment has lead to the successful take-over of Alembo Suriname by Majorel.
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Board Member, Vice President & TreasurerKlantenservice Federatie Jul 2022 - PresentKSF is the Dutch Contactcenter Federation in which I represent the BPO industry and audit the execution of the bureau of the Federation both from a financial and Mission/Vision perspective. -
Chief Operating Officer The Netherlands, Suriname And SwedenMajorel Netherlands Aug 2022 - Jul 2024Amsterdam, Noord-Holland, NederlandAs COO I am responsible for the delivery of the Dutch and Nordics markets from our locations in the Netherlands, Suriname, Sweden and Ghana, in total over 1100 FTE. The departments OPS, WFM, Training&Quality and Facilities report directly to the COO. The Dutch and Nordics regions fall within the France - Africa - BeNeLux (FAB) region where, as the COO, I report to the regional CEO and am part of the regional board. -
Director Of Business DevelopmentMajorel Netherlands Dec 2021 - Jul 2024Amsterdam, Noord-Holland, NederlandAs Director of Business Development I am responsible for all Sales, Marketing, Contracting, Pricing, Account Management and Project Implementation activities. Setting up and executing the sales and marketing strategy for the Dutch and Nordic Markets, having end responsibility for the contracts and relationships with our partners. -
Senior Consultant & Interim ManagerConiche Mar 2021 - Jan 2022 -
Manager Wfm (A.I.)Nederlandse Loterij Mar 2021 - Nov 2021Den Haag, South Holland, Netherlands -
Lead Wfm & PartnermanagementEneco Apr 2019 - Mar 2021Rotterdam En Omgeving, NederlandBinnen de Eneco Customer Care afdeling HR verantwoordelijk drie teams; WFM (8fte), Outsourcing (4fte) en Functioneel Beheer (8fte). In deze hoedanigheid verantwoordelijk voor het opstellen, implementeren en executeren van de strategieën die bij deze vakgebieden horen. Dit binnen een multi-channel en multi-vendor inrichting (~90% outsourcing) voor zowel B2C als B2B contact. Contract en budget eindverantwoordelijke voor outsourcing. -
Manager Wfm & OperationsBol.Com Feb 2017 - May 2019Utrecht En Omgeving, NederlandVerantwoordelijk voor de operationele en financiële performance van de klantenservice van bol.com. De klantenservice van bol.com kent een multi-channel en multi-vendor inrichting (100% outsourcing) en is ongeveer 700 fte groot. De focus ligt op een extreem goede klantbeleving en een hoge medewerker tevredenheid tegen voorspelbare kosten. Eindverantwoordelijke voor een team van 7 fte. -
Forecaster (Wfm)Bol.Com Aug 2015 - Feb 2017UtrechtVerantwoordelijk voor het voorspellen van al het klantcontact van bol.com via de kanalen telefonie, e-mail, chat, WhatsApp, FacebookMessenger en Twitter DM. -
Wfm ConsultantPlanners.Nu Feb 2015 - Aug 2015Integreren van front- en backoffice van in totaal 75 fte. Het opzetten van nieuw functiehuis en nieuw besturingsmodel, waarmee flexibiliteit en servicebelofte naar de klant gewaarborgd zijn. De contactcenter manager en 4 teamcaptains zijn door mij getraind in het – op de nieuwe manier – (be) sturen. Daarnaast heb ik chat als nieuw kanaal geïmplementeerd.
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ForecasterAchmea Zorg Apr 2013 - Jan 2015Verantwoordelijk voor planners/forecasting team van 4 fte dat als aandachtsgebied heeft; forecasting, capaciteitsplanning en roostering. -
Centrale TrafficmanagerAchmea May 2010 - Apr 2013Verantwoordelijk voor dagelijkse performance over 4 sites met een totaal van ~700fte -
WorkflowspecialistAchmea Aug 2009 - May 2010
Frequently Asked Questions about Sander Kuijer
What company does Sander Kuijer work for?
Sander Kuijer works for Etb Group
What is Sander Kuijer's role at the current company?
Sander Kuijer's current role is Chief Commercial Officer | Boardmember KSF | Strategic Advisor.
Who are Sander Kuijer's colleagues?
Sander Kuijer's colleagues are Yasemin D. Varlik, Murat Türkdoğan, Siham Benabdelwahed, Mevlüt Uygar Ün, Ayse Goktas, Halimi Box, Ibrahim Ethem Gunaydin.
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Sander Kuijer
Consultant/Interim Planner Bij E2I | Green Belt Gecertificeerd | Toegewijd Aan Operationele EfficiëntieBreda -
Sander Kuijer
Amsterdam -
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