Tasks:• Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. • Direct administrative activities directly related to making products or providing services. • Prepare staff work schedules and assign specific duties. • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency. • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. • Perform personnel functions such as selection, training, or evaluation. • Plan or direct activities such as sales promotions that require coordination with other department managers. • Set prices or credit terms for goods or services based on forecasts of customer demand. • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. • Perform sales floor work, such as greeting or assisting customers.

Knowledge• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.• Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.