Dennis Skupinski Email & Phone Number

Jackson, Michigan, United States

Treasurer and grant writer of a non profit: Michigan's Military Heritage Museum.

Ann Arbor

Appointed by Governor Rick Snyder to Manage Michigan's World War 1 Centennial events, display and exhibits.

Ann Arbor, Mi.

Organize and manage Michigan's World War One Centennial. Organized World War One Centennial event: Combat Uniforms on the Western Front at Michigan Military Heritage Museum in Grass Lake, Michigan. Which features over 30 original uniforms from the World War plus other related items.

Ann Arbor,Mi

Manage the Google online advertising for the National World War One Museum which has had a dramatic increase in the number of clicks/conversions. Because of this success, Google has increased the grant by 400%. Also manage four other Google adword grants.

Ann Arbor,Mi

Conduct customer transactions, work with customers to solve banking needs, search for new opportunities with existing and new customers. Washtenaw County Notary and licensed for loan transactions.

Ann Arbor, Mi

Worked with Google customers to improve performance of their online adwords advertising campaigns to meet and exceed the customers marketing/sales goals.

Wixom, Mi

Outside Sales Engineer for Life Safety and Time Display Systems. I interact with Architects, General Contractors, Electrical Contractors to engineer products into bid specifications in accordance with building use plans to specifically meet safety codes and requirements. This includes working with end users to ensure the system will meet their needs, budget and code requirements.

Livonia, Mi

Managed a contract sales team to launch U-verse in Michigan. Coordinated local U-verse sales events at retail stores, chain restaurants, and home parties.Educated state and local government officials on the benefits of AT&T productsMarketed U-verse packages which include TV, Internet and VOIP in Southeastern Michigan. Channeled sales through AT&T stores, agent stores, virtual store fronts, and AT&T call centers.Attained 105% of target for two years. Salesperson of the Month for six consecutive months during 2008

Detroit, Mi.

Provided leadership for a union team between 5 and 16 members in a call centersupporting sales representatives and medium to large network accounts in a five-stateregion.* Effectively allocated high visibility, high profile projects, assuring completion ofassigned tasks daily.* Rotated to off-hour shifts and managed service level escalations, averting the need forLevel 2 support for more than 50% of calls.* Achieved a 99.6% task completion rate to a goal of 99%, and team call service level of88% to a goal of 80%.

Provided leadership to sales support team and managed retail store accounts.· Introduced VOIP and Unified Messaging, generating over $7 million in new revenue.

Led a team of up to twelve provisioners to service contract with America on Line (AOL).Handled vendor relations with national RBOC'S and CLEC's.* Saved World Com more than $3 million annually while increasing speed by consolidatingand streamlining T1 to T3 circuits in the AOL network.* Trained new hires during period of rapid growth, quickly expanding team from four to 12knowledgeable members to meet service level agreements.* Project managed relocation of numerous Points of Presence (POP) for AOL duringconsolidation of MCI and WorldCom networks, resulting in no down time and lower costs.

Managed internet services accounts with revenue exceeding $5 million per year.* Successfully project managed the first all-product install for a new customer whichincluded web hosting, fire walls, remote dial in, virtual private network, andconnectivity.* Continued to generate revenue and retain accounts during the challenging transitionfrom the AOL to the WorldCom network.

Managed business product accounts for small and medium sized businesses.

Bs, Zoology

Engineering

Activities and Societies: Varsity Swim Team, Water Polo Team, Chinese Club