Shelley Kupsch Email & Phone Number

Edmonton, Alberta

- Inspected and verified incoming goods against invoices or other documents- Generated Repair Work Orders for inbound customer products- Unpacked and routed goods to appropriate storage areas in warehouse- Loaded and unloaded goods from trucks with forklift or other material handling equipment- Prepared and shipped goods for return to customers within Canada - Organized and maintained a tidy warehouse

Edmonton, Alberta

- Prepare documents for conversion to digital storage- Ensure integrity of original documents through processing, packing and marking of prepared projects- Utilize software skills to write, edit, revise and compare documents according to guidelines- Identify and resolve problems in collaboration with the management

Edmonton, Ab, Canada

- Prepare documents for conversion to digital storage- Ensure integrity of original documents through processing, packing and marking of prepared projects- Utilize software skills to write, edit, revise and compare documents according to guidelines- Identify and resolve problems in collaboration with the management

Calgary, Ab

- Answered phones on 2-line telephone system, greeted visitors, responded to general inquiries- Created, compiled, correlated documents using MS Word, Excel, Outlook and various office equipment- Used scanning equipment and computers to sort, scan and collate invoices for digital storage- Assisted with scheduling guards for client sites/moves/contracts in Citrix Software- Scanned Security Reports for digital storage and to e-mail to clients for review- Prepared packages and assisted with onboarding of new employees

Calgary, Alberta

Edmonton, Ab

- Answered phones on 4-line telephone system, greeted visitors, met with clients, responded to general inquiries- Created, compiled, correlated, filed documents using MS Word, Excel, Outlook and various office equipment- Used scanning equipment and computers to sort, scan and collate invoices for digital storage- Completed the data entry on invoices using Sage Timberline Accounts Payable Module- Prepared, verified, coded and processed invoices for payment, including batching and logging cheques for mailing- Scheduled meetings and assist with meeting / event preparations- Sorted, logged, prepared mail for distribution

Various Site Locations

- Logged rig crews, contractors and visitors entering/leaving rig site- Processed visitors and contractors by verifying certifications, preparing Safe Work Permits and presenting the Site Safety Orientation video to new visitors- Monitored/maintained equipment for rig shack ie: generator- Worked rotation schedule of 21/7 - also changing from dayshift to nightshift per rotation

Edmonton, Ab

- Processed warranty requests of inventory and customer items via phone, fax, e-mail, or on-line submissions- Performed troubleshooting on defective computers/components with suppliers and manufacturers - Prepared and shipped goods for return to manufacturers and suppliers within Canada and to the United States of America - Investigated/resolved customer concerns, shipping discrepancies and internal queries from other departments- Liaised with customers (internal/external), suppliers and manufacturers alike through outstanding interpersonal, phone, and digital communication skills- Supervised and trained Memory Express RMA (Return Materials Authorization) staff members in processes and procedures for warranty facilitation- Used word processing and spreadsheet software to prepare purchase orders, part procurement as well as other documents- Facilitated the coordination of 2 major annual events for staff and management, which resulted in a more cohesive team environment while improving staff morale

Edmonton, Ab

- Purchased inventory for both Office Coffee and Vending services- Liaised with internal/external customers and suppliers/vendors while conducting day to day purchasing, shipping and receiving activities - Used word processing and spreadsheet software to create a purchase order workbook- Conducted manual inventory counts on a weekly basis for both services- Loaded/unloaded, verified, maintained, and rotated stock in warehouse- Coordinated/facilitated daily operations and maintenance of the refreshment services warehouse- Prepared/shipped goods to customers within Canada

Edmonton, Ab

- Loaded and unloaded goods from trucks with forklift or other material handling equipment- Inspected and verified incoming goods against invoices or other documents, recorded shortages and rejected/quarantined non-conformance goods- Unpacked and routed goods to appropriate storage areas in warehouse- Conducted inventory cycle counts- Examined Safety Valves to verify conformance to specifications- Maintained internal record-keeping systems- Prepared/coordinated materials for repair of valves by Technicians- Gained general knowledge of ISO 9001

English, Math, Biology Completed

A+ Certification, Computer Installation And Repair

Activities and Societies: Gained entry level knowlegde of hardware and software technologies