Serving as volunteer Settlement Officer for Los Angeles Superior Court through the Resolve Law program.

Oversaw the ever growing Multi- Portfolio currently consisting of 246 communities Negotiate and oversee all contracts, handle contract disputes -saved branch over $50,000 in feesSuccessful development and implementation of contract management policies; led end-to-end business process improvement initiativesPrepared monthly status reports, summaries and other correspondencePrepared and presented management agreements, pass through contracts and (professional) service agreements.Led negotiations, created, prepared and issued contracts and proposals for highly complex acquisitions.Evaluated bids, proposals and quotations; conducted cost and price analysis; determined consultant/contractor selection recommendations.Served as the escalation point for resolution of non-routine issues related to service, including researching and identifying the root cause, designing a strategy to resolve issues and managing resources to resolutionIncreased percentage of client complaints resolved over two 30 day cycles from 35% to 92%Reduced complaint resolution time from 30 days to 5 days over two 30 day cycles (Benchmark – 10 days)Responsible for critical incident investigations and management related to internal/external regulatory responsesCompiled, analyzed and reported data and trends relating to operational effectiveness and service level complianceImposed corrective action to include vendor payment hold; monitored correction action plans to ensure resolution of compliance issuesTeam lead on specific projects; responsible for general oversight, assignment delegation, skills training and performance review.Created sourcing strategies and contract proposals to procure necessary resources quickly while meeting budgetary and quality standards

Performed all aspects of right-of-way and real estate related activities necessary to support execution of large scale infrastructure programs.•Interacted with vendors assisting the process of permitting with representatives of local government and jurisdictions for right of way and pole attachment.•Developed right-of-way related agreements secured on behalf of the company, including the acquisition, relinquishment and modification of easements, fee land purchases, franchise & permit rights, encroachments resolution and the settlements of damage claims.•Researched, reviewed, analyzed land titles; identified defects and outline curative•Secured civil permits necessary for the construction and maintenance of company facilities•Reviewed, prepared, analyzed, interpreted all Land and Right-of-Way related agreements, deeds, easements, leases, permits & licenses•Resolved encroachments, damage claims, landowner complaints and inquiries at a minimal cost to company•Worked with permit agencies/joint pole/structure owner(s) and other 3rd parties•Coordinated with project managers to ensure sites meet requirements•Obtained all necessary permitting/zoning approval from national and local agencies•Served as subject matter expert on matters related to municipal codes and to effectively communicate regulatory status of sites•Maintained relationships with municipalities and manage all aspects of complying with conditions of approvals from municipalities for installation, operation and maintenance of facilities and networks•Directed internal functional groups on requirements and regulations of government entities and municipalities to ensure compliance with general conditions of approvals at permit and construction stages of the project, and to meet project timelines•Reviewed agreements and municipal code and/or zoning ordinance changes•Maintained and updated site tracker and database

Intellectual Property, Copyright, Entertainment, Corporate Law

International study abroadCourses: International Law, Sports Law, Feature Film Finance

Produced and wrote short films, videos and 60 second spot commercials. Won Nickeledeon Writer's Fellowship. Provided story analysis for various production studios.