Skye Cushway Email & Phone Number

Accountable for the tenancy operations of 3 floors of a 5.5 star NABERS rated building, with 500 occupants and 4,667s quare meters of real estate. Responsibilities• Key contributor to the end-to-end management of all aspects of property, including sourcing corporate real estate, fit-out refurbishments, capital upgrades, internal workplace change, communications management and operations.• Accountable for day-to-day operation of contractors completing preventative maintenance… Show more Accountable for the tenancy operations of 3 floors of a 5.5 star NABERS rated building, with 500 occupants and 4,667s quare meters of real estate. Responsibilities• Key contributor to the end-to-end management of all aspects of property, including sourcing corporate real estate, fit-out refurbishments, capital upgrades, internal workplace change, communications management and operations.• Accountable for day-to-day operation of contractors completing preventative maintenance program activities, ensuring contractors have met all relevant site conditions/inductions prior to commencing work. • Responsible for providing a safe corporate office environment by taking corrective actions to eliminate hazards, escalating issues and developing options for remediation. An active member of the Corporate Office Safety Committee and ECO.• Project managed minor works programs, office modifications and staff relocations – including all relevant statutory, regulatory and building approvals.• Assisted the Property Services Specialist with budget preparation and monitoring for the Workplace Services Team. Ensuring works are undertaken within the approved budget parameters.• Managed successful vendor relationships with key building services providers including cleaning, security, access control, electrical & HVAC contractors.Key Achievements• Project led the sourcing and successful implementation of an integrated workplace management solution to enable efficient, cost-effective space management – Serraview Enterprise Solution. • Key contributor to the organisation wide change management, executive consultation, design & construction for an in-situ refurbishment of the Brisbane Corporate Office (value $3.5mil). Member of the Steering Committee executing the refurbishment and $7 million ICT upgrade.• Contributed to the formulation of the endorsed short & long term property strategy enabling efficient utilisation of space and reduction in leasing costs. Show less

Assisted in the management and site operations of the Daisho Precinct, totalling 58,000sqm & 23,000 sqm respectively of A Grade commercial space. • Managing on-site daily operations in accordance with industry best practice to ensure all safety, operational and statutory requirements are achieved.• Managing tenant expectations in line with an A-grade commercial portfolio on behalf of the landlord.• Development and implementation of preventative maintenance programs and reactive… Show more Assisted in the management and site operations of the Daisho Precinct, totalling 58,000sqm & 23,000 sqm respectively of A Grade commercial space. • Managing on-site daily operations in accordance with industry best practice to ensure all safety, operational and statutory requirements are achieved.• Managing tenant expectations in line with an A-grade commercial portfolio on behalf of the landlord.• Development and implementation of preventative maintenance programs and reactive maintenance for essential services including HVAC, lifts and fire safety.• Ensuring all asset maintenance and repair deliverables are completed, compliant, on time and within budget.• Managing all contractors and service providers in accordance with SLAs, invoicing compliance, site inductions, risk management and quality control of repair and maintenance activities.• Maintaining environmental targets in line with a 6 Green Star, 5 Star NABERS rated building.• Assisting the FM Team in procuring services through competitive tendering, development and implementation of service contracts.• Formulation of site OPEX budgets and tracking expenditure across property portfolio.. Show less

• Ensuring thorough processing of tenancy applications including verification checks and consistent communication throughout • Creating and maintaining strong professional relationships with various external stakeholders - primarily landlords and tenants • Property management support duties – Sending work orders, entry notices, rental references, creating leases, bond forms and explaining tenant ledgers • Creating and conducting tenancy commencement handovers ensuring… Show more • Ensuring thorough processing of tenancy applications including verification checks and consistent communication throughout • Creating and maintaining strong professional relationships with various external stakeholders - primarily landlords and tenants • Property management support duties – Sending work orders, entry notices, rental references, creating leases, bond forms and explaining tenant ledgers • Creating and conducting tenancy commencement handovers ensuring full explanations for entry condition reports, rights and responsibilities of tenants • Maintaining a comprehensive CRM and database • Managing and prioritising administrative duties, property management support tasks whilst delivering excellent customer service in reception Show less

- Providing outstanding customer service & rapport building- Providing training & development coaching to other team members- Autonomous task completion - End of day close including report generating & cash handling- Quick decision making under time-constraints & pressure - Care taking the department when the manager is absent- Gained conflict resolution & negotiation skills through customer complaint and inquiry management

Coorparoo

- Conducting open for inspections for rental properties- Discussing various customer needs and offering alternative options- Ensuring properties are appropriately presented and faults are immediately conveyed to PM

- Constructing CMA documents for clients- Preparing marketing & listing presentation documents- Data scrubbing property & client information for database creation- Utilisation of RP Data- Performed various investigative duties as required including phoning consultants- Obtained specific details of development applications, approvals and history for specified properties- Researched property information related to planning & development including zoning & neighbourhood… Show more - Constructing CMA documents for clients- Preparing marketing & listing presentation documents- Data scrubbing property & client information for database creation- Utilisation of RP Data- Performed various investigative duties as required including phoning consultants- Obtained specific details of development applications, approvals and history for specified properties- Researched property information related to planning & development including zoning & neighbourhood plans Show less

Bachelor Of Business, Real Estate And Property Development

Real Estate

Envirodevelopment Professional Member

Senior Studies

Excellence Award - Dux in Business Communication Certificate II in Business Communication Certificate II in Hairdressing Senior Statement.