Billing Specialist
Current• Handle the day to day management of the consolidated billing of the business accounts.• Troubleshooting related issues and managing billing/account inquires and requests associated to business and residential accounts.• Work closely and successfully with IT and business units' personnel to conduct cross-functional requirements gathering and documentation sessions. • Generate reports for business units on demand.• Assist in user acceptance testing of new… Show more • Handle the day to day management of the consolidated billing of the business accounts.• Troubleshooting related issues and managing billing/account inquires and requests associated to business and residential accounts.• Work closely and successfully with IT and business units' personnel to conduct cross-functional requirements gathering and documentation sessions. • Generate reports for business units on demand.• Assist in user acceptance testing of new billing elements as required.• Provide subject matter expertise on billing related topics to internal ViaSat groups (IT,Care, Application Support, Sales) Show less