Skye Orchard Email & Phone Number

Salt Lake City, Ut, Us

Plan and implement all technology services for the yearly Sundance Film Festival as lead project managerOversee and troubleshoot screening of 110 live film premieres at 13 venues and the broadcast of 80 virtual film premieres at annual festivalManage, hire, and train the Help Desk team of 3 year round employees and 6 seasonal employees and conduct yearly performance reviewsEnsure deliverables and SLAs within the ticketing system are met in a timely and efficient manner by the Help Desk team with an average of 1850+ tickets annuallyServe as project manager for summer artist labs and residencies, ensuring proper technology set up and liaising with key stakeholder departments and outside constituentsWork with the SysAdmin and Network teams to conduct internal audits and ensure the organization is meeting all compliance and security standards

Park City, Utah

Create and manage employee accounts within Active Directory and Google Suite and train new employees on company technology best practices and policies.• Troubleshoot network, computer, and software issues reported by users and track all issues within company ticketing software.• Image and deploy company computers using MDT and VMware Mirage.• Keep an updated inventory of physical and software assets.• Program and troubleshoot phone issues using Cisco Call Manager and Unity.• Serve as primary technician for video conferencing rooms and software, including Polycom, BlueJeans and Zoom.• Troubleshoot and test VR equipment and builds and serve as a liaison between the Sundance New Frontier program and the Technology Services department.• Assist in the networking and setup of over 15 Sundance Film Festival spaces and work extended hours supporting Festival staff• Serve as onsite technology support for Sundance summer lab programs including: Directors, Documentary Editing and Story Telling, New Frontier, Theatre, and Producing Labs.

Park City, Utah

• Create and manage employee accounts within Active Directory and Google Suite and train new employees on company technology best practices and policies.• Troubleshoot network, computer, and software issues reported by users and track all issues within company ticketing software.• Image and deploy company computers using MDT and VMware Mirage.• Keep an updated inventory of physical and software assets.• Program and troubleshoot phone issues using Cisco Call Manager and Unity.• Serve as primary technician for video conferencing rooms and software, including Polycom, BlueJeans and Zoom.• Troubleshoot and test VR equipment and builds and serve as a liaison between the Sundance New Frontier program and the Technology Services department.• Assist in the networking and setup of over 15 Sundance Film Festival spaces and work extended hours supporting Festival staff• Serve as onsite technology support for Sundance summer lab programs including: Directors, Documentary Editing and Story Telling, New Frontier, Theatre, and Producing Labs.

• Troubleshoot network, computer, and software issues reported by users and track all issues within company ticketing software.• Assist in the networking and setup of over 15 Sundance Film Festival spaces and work extended hours supporting Festival staff and events.

Salt Lake City, Utah

• Served as first point of contact for all technology needs for over 50 users.• Created all new user accounts within Active Directory and Office 365 and trained new employees on company policy and computer usage.• Established a rotating schedule for computer retirement and deployment of new and updated computers.• Oversaw several projects including a company migration to Office 365, switching to a VOIP phone system, and upgrading every piece of equipment from Windows XP/7 to Windows 10.• Managed the Office Administration and Technology Budgets.• Entered credit card reports and monthly actuals for over 15 departments/users into the accounting software.• Ran daily bank deposits and entered Accounts Receivable and Accounts Payable into the account software.• Oversaw all office inventory and reordering of supplies.

Greater Salt Lake City Area

• Design and implement cross-disciplinary workshops for children and families that cover topics within Science, Technology, Engineering, Arts, and Math.• Track and manage expenditures within S.T.E.A.M. monthly and yearly budget.

Connecticut

• Worked with directors and production teams on the sound design for plays, musicals, and other performances.• Served as a mentor to any youth who wanted to learn Sound Design.

Logan, Utah

• Served as the sound engineer and board operator for all performances.• Worked with the directors and production teams to find, create, and implement appropriate sound cues and music choices.• Programmed sound and music cues within QLab and ran quality tests.

Bachelor Of Fine Arts (B.F.A.), Sound Technology

Activities and Societies: Utah State Theatre Student Association, L.I.F.E., Aggie Radio, Allies on Campus, OUTSPOKEN

Education record

Activities and Societies: Student Council, Book Club, Fencing Club, Honors Society