Inside Sales Account Manager
CurrentI manage contract renewals, warranty conversions, and new business transactions worth more than $10M. I deliver expert-level support to top management by identifying, producing, and evaluating cost-effective procedures, and am commercially aware. I generate reports and maintain customer files, including reviewing and approving terms and conditions prior to submission for assessment to Legal Departments. I support and implement process improvements by partnering with Risk, Quality Control, and Credit Departments.My prominent achievements and contributions for this role are as follows:Streamlined processing by participating in LEAN initiativesOutperformed business objectives by analyzing customer goals and developing robust strategies and solutions.Yielded revenue and enhanced contract value by reviewing and recommending additional services that are beneficial to the customer.