Skye Forrester-Sloan Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

• Leading a team of digital experts to deliver digital transformation through project management, social success consultancy, strategic consulting, technical & UI consultancy across A&NZ as Senior Manager for our.
• Scopes projects and services engagements, including overseeing the definition of the proposedsolution and quantification of effort and risk
• Supports Lithium’s sales organization, both tactically and strategically, in achieving objectives,while maintaining healthy project P&L
• Ensures the successful implementation of Lithium’s products as well as the successful delivery ofall other services offerings, meeting or exceeding CSAT objectives while maintaining financialcontrol of the engagements
• Manages and grows a team of highly qualified, geographically distributed Project Managers,Technical Consultants, and Social Solutions Consultants, including hiring, assigning duties,training and evaluating these.
• Contributes to the continuous improvement of our delivery methodology

Melbourne, Australia

• Work with customers to define and execute large scale, integrated social marketing and social support programs utilizing the Lithium Social Customer Suite.Work collaboratively with Lithium senior management and account.
• Work with a core group of customers and prospects to define and execute social strategy initiatives that benefit from Lithium products and services
• Deliver consulting services that bridge the gap between social strategy and program execution - readiness assessments, social strategy definition, initiative planning, solution mapping, data insights, and program.
• As Lithium’s social strategy expert, you will build strong executive relationships with your customers and work closely with the Lithium management and sales teams to ensure strategy and delivery stays on target
• Work with Lithium’s product and services teams to develop holistic and integrated Thought Leadership programs around the Social Marketing and Social Support disciplines
• Develop new strategic business solutions and models utilising customer and Lithium proprietary data

Melbourne, Australia

• Oversee partnership with Western BulldogsEnsure the effective and efficient operation of the Executive and all football operations.
• Preside over meetings in the absence of the President.
• Ensure that all sectors of the Club football operations are managed effectively and efficiently so that on field performance is maximised.
• Oversee the football development program so that participation at junior and senior levels is maximised.
• Ensure that all coaches and support staff are carrying out their duties as required.
• Oversee recruitment of coaches and players according to policies outlined by the Club Committee.

Melbourne, Australia

Based in Maribyrnong, 5 Team's of Women (160 players) competing Australian Rules across VFL, Div 1, Div 2, Div 3 and Youth. With 10 AFLW players. We are a destination club for any player looking for pathways to VFL & AFLW with a culture to nuture and empower you to achieve. #bethedifference

Moonee Ponds

- Accountable for the performance of 4 Digital Channels (Social Media, Community, Live Chat & Email) which supports over 2MM customer contacts annually.- Ownership and management of developing digital customer contact department operational plans- Management of the budget process within the Digital Customer Contact department and providing a central point.

In my current role at Foxtel, I am responsible for the strategy, direction & execution of our Social Servicing channels across Foxtel.Social Servicing includes Social Media which has an audience of over 800,000, Foxtel Community which has over 200,000 interactions to date & Email servicing.

Responsibilities/Achievements:Establish and drive social media strategy for GE Capital Australia & New Zealand via social networking across all GE Capital ANZ businesses, building relationships and influencing senior management teams in their use of social media as part of their business strategy.Consult/ support Global Growth Operations Team & Global and.

Responsibilities/Achievements:* Develop a sustainable framework to observe discussions regarding GE Capital ANZ, providing insightful reporting. Establish and drive social media strategy for GE Capital via social networking websites e.g. Twitter, Facebook, MySpace, etc. This will include facilitating * Establish social monitoring tool and/or process to.

Responsible for developing an operations project charter defining the project, project deliverable, including resources required, timing of all deliverable, risks and operations stream costs, e.g. resourcing, T&L, training and any additional costs incurred from the project.Recruitment, team management and performance management of operational readiness.

Responsibilities/Achievements:Owning the administration of a front end UI. Owned System changes and updates; Action code updates; the addition of Marketing campaign scripts and promotions, updating Bank details/BINs; and contractual changes.Support BAU and project initiatives relating to GUIIdentify, assess and manage opportunities for process improvement.

Responsibilities/Achievements:Customer ServiceReceive incoming calls from both Internal and external customers, with the view to resolve service related issues balancing both customer and business needs·Maintain up-to-date product, policy and process knowledge to be able to assist customers professionally and efficiently and ensure compliance with all.

Customer SolutionsResponsibilities/Achievements:Receive incoming calls from both internal and external customers with queries or requests; deal with customer enquiries and resolve service related issues, balancing both customer and business needsService to Sales - Cross-sell related goods and services on all inbound/outbound callsMaintain up-to-date.

Applied Science - Animal Technology

Secondary School Education; Applied Science Animal Technology