Chief Customer Officer
CurrentWorking hard to empower customers in solving their privacy challenges and building trust through compliance.
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@flexera.com
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5 phones found area 512
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Skye Mccullough is listed as Chief Customer Officer at Osano at Osano, based in Austin, Texas, United States. AeroLeads shows a work email signal at flexera.com, phone signal with area code 512, and a matched LinkedIn profile for Skye Mccullough.
Skye Mccullough previously worked as Chief Customer Officer at Osano and Vice President of Customer Experience at Osano. Skye Mccullough holds Master Of Business Administration (Mba) - Digital Media Management (Dmba), Digital Media Management from St.Edward'S University.
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Passionate and ambitious project and program manager with experience in customer success, vendor and supplier relations, and product onboarding and training. Passionate about technology with a history working with SaaS and IaaS platforms. Strong understanding of CRM and project management tools with experience managing teams both in-house and remotely. Collaborative and motivated with excellent oral and written communication skills.
Listed skills include Social Media, Editing, Film Production, Marketing, and 25 others.
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Austin, Texas, Us
Working hard to empower customers in solving their privacy challenges and building trust through compliance.
Austin, Texas, Us
Osano, a leading data privacy platform, simplifies privacy compliance by helping organizations build, manage, and scale their privacy program to increase trust, stay compliant, and do the right thing.
Itasca, Illinois, Us
(Previously Meta SaaS - Acquired by Flexera Software May 2018)Manage and nurture new customer relationships by conducting all post-sales customer activities including product on-boarding, product training, value realization reports, etc.Work as a liaison between client, sales, product, and engineering to better understand the customer needs as they relate to product positioning and engineering roadmapLead demonstrations and discussions around the Flexera SaaS offerings and associated services to both prospects and current customersWork with customers to identify key business drivers and create assessments and readouts to help customers meet or realize their strategic objectivesImprove customer time to value by creating processes and templates around product onboarding and cost optimization readoutsCreate and deploy project and implementation plans that support customer business objectives and drive business decisions that provide tangible value to customerChampion customer issues to management & communicate needs to engineering team to facilitate resolutionsCreate enablement materials for internal as well as external utilization in the form of videos, webinars, powerpoint presentation, help articles, community posts, etc. Facilitate the integration of acquisition into the Flexera organization- Train and enable internal resources to support newly acquired product offerings
Created and Implemented Customer Onboarding Strategy for the entirety of the Meta SaaS organization Defined and Implemented customized implementation plans based on customer value and needsServed as the main point of contact for all new clients and provide expertise on product offering, functionality, and use casesConducted introductory calls to new customers, providing information regarding timeline, events, and expectations during the client's onboardingManaged a team of contracted developers, prepare and assign projects, enforce timelines, manage invoices and paymentCreated all customer-facing enablement materials including help docs, FAQs, and "How-To" videos. Conducted UAT testing of Meta SaaS product in both testing and production environment: Communicate bugs and feature enhancement requirements to engineering team
Managed supplier relations and assist in the technical integration of APIs and web service configurations into Tripchamp platform. Coordinated successful launch of technical beta and live content product used in the travel technology industry. Improved supplier-testing processes by developing reporting templatesManaged testing sessions and directed remote QA team Managed supplier relationships & integration of 13 content vendors into Tripchamp SaaS platformCollaborated with contracted development firm on UI feature development and bug fixes Wrote user stories for B2B and B2C focused productsConducted User Acceptance Testing of platform: report bugs and communicate feature enhancements to software development team
Austin, Texas, Us
Research on industry trends relating to Virtual Reality in AustinReport and analyze VR & AR growth in recent past
Austin, Texas, Us
Update and maintain ATC Website and ATC Eventbrite Page Create substantive and creative content for ATC member and event emails and blog postsUpdate Salesforce.com profile and pull member lists and reports Plan and organize ATC events for public and member companiesWork Samples: http://skyeerin.wix.com/smccull#!worksamples/ci46
Plano, Tx, Us
- Managed Box Office Services at Cinemark Branch- Hired, Trained, and Scheduled employees and managers- Engaged with customers on a daily basis- Balanced safes and handled large sums of money on a daily basis
Bowling Green, Oh, Us
- Develop content for and deliver presentations and lectures - Review and edit student essays & entries submitted to university film magazine, The Projector- Assist professor in research related to film studies and communications fields
- Acted as videographer and grip for start up multimedia company- Worked with performers during rehearsals and live performances/filled in when needed- Completed two (2) promotional videos by the end of internship- Worked with CEO to perform clerical and organizational objectives
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Skye Mccullough works for Osano.
Skye Mccullough is listed as Chief Customer Officer at Osano at Osano.
AeroLeads has found 1 work email signal at @flexera.com for Skye Mccullough at Osano.
AeroLeads has found 5 phone signal(s) with area code 512 for Skye Mccullough at Osano.
Skye Mccullough is based in Austin, Texas, United States while working with Osano.
Skye Mccullough has worked for Osano, Flexera, Meta Saas, Tripchamp, and City Of Austin.
You can use AeroLeads to view verified contact signals for Skye Mccullough at Osano, including work email, phone, and LinkedIn data when available.
Skye Mccullough holds Master Of Business Administration (Mba) - Digital Media Management (Dmba), Digital Media Management from St.Edward'S University.
Skye Mccullough is listed with skills including Social Media, Editing, Film Production, Marketing, Teaching, Collaboration, Leadership, and Microsoft Office.
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