Skye Odom, Mpa Email & Phone Number

Georgia, United States

United States

United States

United States

• Effectively manage the client and PEO relationship
• Process and audit payrolls for a book of business of 80+ clients
• Respond to client and employee inquiries via email and phone
• Ensure client compliance per the Department of Labor FLSA regulations as it relates to regular rate of pay, OT, and minimum wage
• Remain up to date on latest COVID-19 legislation
• Ensure California clients remain compliant to California state regulations as it relates to the termination process, final wages, and PTO/sick leave

Augusta, Georgia, United States

• Drive client retention by providing exceptional customer service
• Process and audit payrolls with 500+ employees while ensuring payrolls are processed timely with no errors.
• Utilize analytical skills to troubleshoot and resolve technical issues related to ADP workforce now and products.
• Exercise conflict resolution skills to resolve client issues.
• Provide consulting services as it relates to employee time management, finances, General Ledger, and tax regulations to ensure compliance.
• Employ interpersonal skills to effectively collaborate with internal and external partners.

Augusta, Georgia Area

Augusta, Georgia Area

• Drive client retention by providing exceptional customer service
• Train clients on ADP systems and services
• Troubleshoot and resolve technical issues of ADP systems and products timely and accurately
• Advise clients on federal, state, and local tax regulations to maintain compliance
• Assist clients in processing payroll and resolving payroll related issues
• Collaborate with HR and Benefits representatives to resolve client HR, payroll and benefits related processes

Augusta, Georgia Area

• Develop and manage syllabus materials
• Select and compile tests, assignments and/or online discussion exercises that permit measurement of performance relative to standardized learning objectives.
• Coordinate coursework and curriculum with academic department chair
• Facilitate online class instruction by teaching the assigned class in accordance with learning objectives and session plan outlines
• Evaluate student performance based on course deliverables and course rubrics
• Respond promptly to grade determination. by submitting grades for any assignments, discussion board exercises, and exams.

• Provided clients with exceptional customer service resulting in quick and efficient service
• Evaluated client applicants to ensure compliance with state laws and regulations
• Processed payment transactions, handling money responsibly

United States

• Processed customer transactions while exemplifying exceptional customer service
• Supervised and maintained employee development
• Demonstrated team management to create employee break/lunch schedules
• Arranged new layouts in store to market and promote new products resulting in increased sales

United States

• Managed and organized information effectively to ensure accuracy with inventory and data entry
• Researched and responded to student inquiries effectively and in a timely manner
• Promoted marketing and advertising of university events to increase student participation and retention

United States

• Mentored students
• Tutored academically challenged students in math and reading (4th-6th grade)
• Collaborated with teachers to provide quality learning environments for students
• Participated in a book buddy program resulting in the improvement of student reading skills
• Demonstrated project management by coordinating and organizing student events

Master’S Degree, Public Administration, 4.0

Bachelor Of Science (B.S.), Biology, General

Associate’S Degree, English

High School

Activities and Societies: Beta Club, FBLA