Technology Support Specialist
Current• Provide technical support to multiple K-12 schools by utilizing ticketing systems and other communication.• Schedule and execute device deployment for each school at the beginning and end of the school year.• Perform computer imaging, software installations, and maintain/repair all technology inventory.• Troubleshoot and repair any and all devices and peripheral equipment utilized by the school district.• Help maintain and implement the overall technology vision for the school.• Collaborate and communicate with higher-level technical support as needed to fully resolve issues.• Address and resolve any and all technology concerns that arise for the district, and escalate/route as needed.