I have multiple years of experience in the Customer Service industry with a passion and drive to help any and everyone I come into contact with. In December 2020 I graduated from the University of Texas at San Antonio with a Bachelor’s Degree in Sociology. I am currently in the role of Jr. Program manager with Government Acquisitions.
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Jr. Program ManagerGovernment Acquisitions Jan 2024 - PresentCincinnati, Oh, Us -
Sales Support SpecialistGovernment Acquisitions Jan 2022 - Jan 2024Cincinnati, Oh, Us -
Curbside Personal ShopperH-E-B Sep 2020 - Jul 2021San Antonio, Tx, UsPackages / transports/ loads groceries, merchandise from the Store to customer's vehicle- Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location- Provides superior customer service; answers product-related questions, locates products, and helps Customers as needed- Minimizes shrink through careful handling of product- Achieves productivity standards- Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation- Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customersSanitation / Stocking / Food Safety:- Gathers baskets and picks up trash inside and outside eStore as needed- Maintains / stocks bag areas- Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks- Loads/ unloads / moves heavy, bulky products to support eCommerce order selection- Maintains standards for safety and sanitation -
Dog TrainerSit Means Sit Dog Training Feb 2020 - Sep 2020Las Vegas, Nevada, UsCreate a training plan for the dogTeach commands to the dog and ownerBe patient with a stubborn dogTeach owners about dog behaviorUnderstand an owner's needsWork with the owner to teach them about their dogTeach owners how to reinforce good behaviorListen to dog owner concerns -
Personal ShopperShipt Dec 2018 - Sep 2020Birmingham, Al, Us -
Camp CounselorCamp Bow Wow May 2019 - Jan 2020Westminster, Colorado, UsCreate a training plan for the dogTeach commands to the dog and ownerBe patient with a stubborn dogTeach owners about dog behaviorUnderstand an owner's needsWork with the owner to teach them about their dogTeach owners how to reinforce good behaviorListen to dog owner concerns -
Camp CounselorCamp Bow Wow May 2019 - Jan 2020Westminster, Colorado, Us -
Retail StockerH-E-B Jul 2017 - Dec 2018San Antonio, Tx, UsPerform in a fast-paced work environment which requires detailed work and precision- Work with Customers and stay attentive to their needs- Work a flexible schedule, based on business needs- Constantly* reach at waist, grasp- Frequently stand, walk, reach at shoulders, reach at knees, push / pull with arms- Occasionally be exposed to cold conditions, wet conditions, and loud noises- Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements- Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs** -
Avalanche Crew MemberBahama Buck'S Franchise Corporation May 2015 - Mar 2017Lubbock, Tx, UsI was a keyholder for this store and I wrote checks for Blue Bell Ice Cream when they would bring our shipments in.Greets all customers in a warm, sincere, and helpful manner Takes orders and serves beverages promptly and courteously Operates the complete register system and other required software Accepts responsibility and accountability for his or her money drawer Ensures that work areas are clean and that equipment, tools, and supplies are properly stored Complies with and enforces all safety policies and procedures -
Food ServerBig Hoss Barbecue May 2013 - Jun 2014Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionRecommend potential products or services to management by collecting customer information and analyzing customer needsPrepare product or service reports by collecting and analyzing customer informationContribute to team effort by accomplishing related results as neededMultitask numerous tables at one timeGenerate sales leads in highest food salesIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communication, gaining regulars that always returnedProvide accurate, valid, and complete information by using the right methods/toolsHandle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutionKeep records of customer interactions, file credit card receipts at the end of the shiftFollow communication procedures, guidelines, and policiesGo the extra mile to engage customersGreet customers warmly and thank them for visitingTake payment information and handle cashInform customer of specials and promotionsUtilize computer technology to enter and process food orders and paymentsWork with customer service manager to ensure proper customer service is being delivered
Skylar Wright Education Details
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The University Of Texas At San AntonioSociology -
Temple CollegeSociology
Frequently Asked Questions about Skylar Wright
What company does Skylar Wright work for?
Skylar Wright works for Government Acquisitions
What is Skylar Wright's role at the current company?
Skylar Wright's current role is Jr. Program Manager.
What schools did Skylar Wright attend?
Skylar Wright attended The University Of Texas At San Antonio, Temple College.
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